The Ultimate Guide to Personalisation
2025 edition
Analyst reports
IDC on CX
Qualtrics unveils autonomous AI agents for better CX & ...
Last week
Gartner on CX
Pega unveils AI tool for enhanced customer engagement
Last month
Frost & Sullivan on CX
RingCentral launches Studio for virtual event enhanceme...
Last month
Gartner on MarTech
Targa Telematics recognised in Gartner's 2024 Hype Cycl...
Tue, 28th Jan 2025
Capterra on CX
New tool boosts eCommerce personalisation strategies
Wed, 22nd Jan 2025
Expert columns
By Nicola Kinsella of Fluent Commerce
Transforming retail; What to consider before deploying ...
4 days ago
By Donovan Jackson
Adobe Summit 2025: Creativity for all as Shantanu Naray...
4 days ago
By Fiona Stevens of LoyaltyLion
Technology lets us personalise everything – so let’s st...
This month
By Shermaine Wong of Cult Creative
Leveraging Data to Drive Creativity in Marketing
This month
By Christopher Connolly of Twilio
Unlocking the power of speech to humanise AI-driven cus...
Last month
More expert columns
By Mark Devlin of Impact PR
Is your accounts team eroding your corporate brand?
Last month
By Matthew Biboud-Lubeck of Amperity
AI-managed data will help retailers avoid another sales...
Fri, 31st Jan 2025
By Anurag Vasisth of Loyalty Now
Why traditional loyalty programs are failing to meet mo...
Thu, 16th Jan 2025
By Mitchell Stone of Quantaco
Eight hospitality tech trends transforming pubs in 2025
Mon, 13th Jan 2025
By Kris Costello of Aryza
Creating seamless borrower journeys: The automation rev...
Wed, 4th Dec 2024
By Emily Bristow of SS&C Blue Prism
Enhancing customer service through AI-powered personali...
Wed, 4th Dec 2024
Top players
Recent news
About Customer Experience
AI revolutionises loyalty programs with personalisation
Yesterday
About Customer Experience
UK consumers prioritise value over brand loyalty: study
3 days ago
About Apps
Mobile app usage in Indonesia soars during Ramadan peri...
Last week
About Big Data
Qualtrics unveils AI tools to boost customer experience...
Last week
About Data Analytics
AI-driven loyalty programmes to reshape Asia-Pacific re...
Last week
More news
About Customer service
AI expected to revolutionise Singapore financial servic...
Last week
About Digital Marketing
Study reveals changing trends in OTT ads in Singapore
Last week
About Digital Marketing
Adobe Summit: Coca-Cola’s James Quincey on personalisin...
Last week
About Collaboration
Adobe & Microsoft integrate AI agents for marketers
Last week
About Digital Marketing
Adobe unveils AI agent tool for personalised experience...
Last week
Even more news
About Collaboration
Adobe GenStudio enhances AI features for marketers
Last week
About Customer service
Singapore Airlines partners with Salesforce for AI serv...
Last week
About Collaboration
AI assistant boosts college enrolments by 18% in Wales
This month
About EduTech
DoodleMaths app enhanced for tailored learning in the U...
This month
About Features
DeepL launches Clarify to enhance AI translation intera...
This month
Job moves
Move at Woolworths
Bloomreach expands in APAC with key leadership hire
This month
Move at PwC
Twilio appoints Webster to strengthen ANZ growth strate...
Last month
Move at Airbnb
Linktree hires tech veterans to boost AI & personalisat...
Fri, 19th Jan 2024
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Move at Salesforce
Sitecore appoints former Salesforce executive Kathie Jo...
Tue, 21st Nov 2023
Move at Accenture
Amperity makes two new appointments to bolster APAC pre...
Thu, 9th Feb 2023
Other guides
You can read other related guides from Customer Data Platforms, Marketing Technologies, Artificial Intelligence, Customer Experience, and Generative AI.
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