Also known as ECM.

Organisations of all kinds have a constant flow of documents being generated, exchanged, updated and manipulated in the course of their day-to-day operations. In the absence of processes, strategies, practices and technologies to take control of this content environment, chaos soon ensues. Enterprise Content Management is the set of tools and approaches used to bring structure and control to (usually unstructured) data in documents including PDFs, scans, and digital forms, so organisations can better use, store and access the assets required for daily business.