Quality Management stories - Page 5
CITIC Telecom commits to cloud security with new certification
Tue, 9th May 2017
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cloud security
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iaas
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citic
CITIC Telecom has become the first IaaS provider to receive the ISO 27017 cloud security certification in Hong Kong.
IDC: All enterprises must understand and plan for cognitive/AI
Tue, 4th Apr 2017
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ai
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healthtech
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cognitive systems
IDC is urging all enterprises to understand and plan for the adoption and use of cognitive and AI systems, as spend on the technologies surges.
ePLDT opens 9th data center in Clark, Philippines
Fri, 3rd Mar 2017
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hyperscale
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dc
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colocation
ePLDT opens new data center in the Philippines, VITRO Clark, offering local enterprises a robust production site and disaster recovery facility.
Global domination: AI and cognitive systems behind colossal revenue
Thu, 27th Oct 2016
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fleet management
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ai
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healthtech
AI's surge towards a $47bn revenue landmark by 2020, reflecting its entrenchment in enterprise solutions globally.
Are Australian Govt websites up to scratch?
Wed, 15th Jun 2016
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cloud services
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websites
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australian government
A new report has revealed that the majority of Australian government websites are failing to meet plain English language guidelines.
NZ Govt websites failing to reach readability goals
Wed, 15th Jun 2016
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cloud services
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ird
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websites
New Zealand Government websites are struggling to meet readability goals, with half failing to achieve target scores, according to a report by VisibleThread.
Liquid Voice signs first NZ distie agreement with Cogent
Wed, 18th May 2016
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crm
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uc
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martech
Liquid Voice partners with Cogent for first New Zealand distribution agreement for call recording and quality management solutions.
Enghouse Interactive provides valuable insights on local government customers
Wed, 6th Apr 2016
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crm
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uc
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martech
Given their great success with councils and local government customers, Enghouse Interactive provides invaluable insights on the industry.
Spending on cognitive systems will crack the billion dollar mark by 2019
Fri, 18th Mar 2016
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ai
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healthtech
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cloud services
Spending on cognitive systems in APeJ is set to reach over $1.9bn in 2019, with software accounting for over 40% of spending.
Interactive Intelligence named AWS Advanced Technology Partner
Thu, 17th Mar 2016
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uc
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hyperscale
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public cloud
Interactive Intelligence gains elite AWS Advanced Tech Partner status, bolstering their innovative PureCloud platform for customer engagement.
Datapod signs Eaton supply deal; eyes expansion
Wed, 11th Nov 2015
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edge computing
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eaton
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modular data centre
Australian modular data centre manufacturer Datapod is gearing up for expansion after signing a partner supply deal with Eaton.
Veridian Solutions expands Verint workforce optimisation and speech analytics in the cloud
Tue, 15th Sep 2015
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uc
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software development
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contact centre
Australian business solutions firm Veridian Solutions has today announced it is offering Verint Systems solutions to its Australian customers.
NZ Super Fund invests US$60 million in LanzaTech, taking 17% stake
Tue, 9th Dec 2014
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investment
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capital raising
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revenue
The New Zealand Superannuation Fund has invested US$60 million in LanzaTech, taking a 17 percent stake, in what may be the gas fermentation company.
Helping telcos control cost
Thu, 24th Jan 2013
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cx
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martech
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apps
Telecom operators must tighten budgets yet splurge on tech, says Ovum, predicting 2% annual revenue growth to 2018. Vendors face complex new roles.
Finding value in words
Sun, 1st May 2011
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uc
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biometrics
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twitter
Social media analytics and biometric-style voice recognition tools are emerging as the most immersive insights into consumer behaviour we’ve ever had access to.