Ovum stories - Page 10

Despite industry hype, Ovum's study reveals software robots will enhance, not end offshoring, by streamlining services and reducing errors.

Cloud computing promises to tackles two hitherto irreconcilable IT challenges: the need to reduce costs and the need to boost innovation.

Ovum urges telcos to reduce competition and increase collaboration, citing over 3,500 service launches since 2009. Innovation, not rivalry, is key to survival.

Company recently announced the long-expected release of the next edition of its flagship data platform, Oracle Database 12c, with a few surprises.

Predicting and reducing churn, promoting loyalty, upselling and cross-selling offers, and personalising services are all key areas where telcos can le.

Business leaders need to respond and adapt now to this change in employee behaviour, rather than being steamrollered by it.

Apple launches iOS 7, featuring a dramatic redesign poised to polarise users with its unrecognisable new interface.

Human-centered design thinking and approaches gaining mainstream credence among private sector decision-makers focused on innovation.

Aussie CIOs keep ICT in-house, defying trends towards outsourcing, reveals Ovum. 74% of ICT activities are managed internally, despite cloud's rise.

Future employees will face a very different work life from today – never tethered to one location and able to share and access knowledge more easily.

Ovum suggests Samsung's Galaxy S4 might pack more features than users can handle, questioning the tech giant's future innovation path.

Digital consumers around the world are starting to tire of their personal data being collected across the internet.

As Dell transitions to private ownership, CIOs must weigh the potential risks and rewards, or face the uncertainty during the shake-up in the IT landscape.

Social networking site beats Wall Street estimates during Q4 and 2012 results, showing growth in mobile revenue.

Research In Motion (RIM) will receive a boost from the launch of Blackberry 10, but long-term decline is expected, says Ovum.

RIM struggles despite BB10 launch, with Ovum predicting no turnaround for the tech company amid tough market competition.

Telecom operators must tighten budgets yet splurge on tech, says Ovum, predicting 2% annual revenue growth to 2018. Vendors face complex new roles.

Sentiment surrounding Big Data vendors remained positive last year, despite sceptics’ suggestions the subject had been ‘over-hyped’.

But Ovum finds telcos’ quest for 360-degree customer view is held back by vendors’ struggles to integrate IT and network data.

In 2013, data will become the 'new oil' in cloud computing, spurring innovation and transforming tech ecosystems, Ovum predicts.