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Managed Services stories - Page 19

Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary expertise often outsource this specialised field to an expert which provides the technology, guidance and recommendations, support and maintenance required. This is a Managed Services engagement, with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the service provider bills only for work done. The MSP model incentivizes preventative maintenance and is especially popular for mid-sized organisations.
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SolarWinds learning portal boosts partner capabilities
Mon, 25th Nov 2019
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dr
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partner programmes
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cloud services
SolarWinds launched the MSP Institute, an online learning portal offering business and technical training for partners, boosting their capabilities and growth.
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MacTel works with mental health not-for-profit Open Minds
Thu, 14th Nov 2019
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uc
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network infrastructure
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sd-wan
Macquarie Telecom partners with Open Minds to deliver robust mobile, voice, and data services, enhancing mental health and disability support across Australia.
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Lancom Technology pushes for growth with Redbrick acquisition
Tue, 5th Nov 2019
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partner programmes
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software development
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lancom technology
Lancom Technology bolsters its client base and workforce with the acquisition of Redbrick Technology, prompting a 20% rise in managed services revenue.
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Six Degrees accepted on YPO’s Data Centres, Maintenance, Cloud Hosting, and Security framework
Tue, 22nd Oct 2019
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hyperscale
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partner programmes
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public sector
This will allow Six Degrees to offer more connectivity services such as cloud, colocation, data security and networks to UK public sector organisations.
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Unisys named as leader in cloud and data center services
Mon, 21st Oct 2019
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partner programmes
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unisys
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managed services
Information Services Group (ISG) has named Unisys as one of the global leaders in cloud and data center services.
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Wakeup call: NZ and Aussie SMBs rate highest globally in ransomware attacks
Fri, 18th Oct 2019
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malware
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ransomware
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partner programmes
New Zealand and Australian SMBs face a cybersecurity crisis, leading the world in reported ransomware attacks, reveals a survey by Datto.
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CCL and Commvault: when partnership breeds success
Fri, 18th Oct 2019
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iaas
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multi-cloud
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partner programmes
CCL and Commvault celebrate a decade-long partnership, delivering enhanced cloud services and data protection in New Zealand, with plans to expand further.
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Irish IT services company to open Auckland ops centre
Wed, 16th Oct 2019
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partner programmes
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jobs
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managed services
Irish IT services firm Evros is set to open a 24/7 operations centre in Auckland, enhancing global support and boosting local employment.
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Interview: Kaseya CEO Fred Voccola sharpens security outlook
Wed, 9th Oct 2019
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it automation
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partner programmes
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cybersecurity
Kaseya CEO Fred Voccola discusses the firm's strategy and commitment to bolstering security for small to mid-sized businesses at Connect IT APAC in Sydney.
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APAC Techie Awards celebrate MSPs & IT admins
Thu, 3rd Oct 2019
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it automation
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partner programmes
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awards
Managed service providers and IT administration teams in Asia Pacific celebrated outstanding achievements at the Connect IT APAC conference in Sydney.
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AWS gives Fujitsu official MSP status
Tue, 1st Oct 2019
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hyperscale
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public cloud
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partner programmes
This accreditation follows an extensive audit and recognises Fujitsu’s expertise in delivering AWS-based cloud solutions for enterprise and government.
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Four reasons managed cloud service providers are essential
Mon, 30th Sep 2019
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virtualisation
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hybrid cloud
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public cloud
Cloud's rise has reshaped IT, but it's Managed Cloud Service Providers, not just the big three, driving the future.
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Netgear announces pro-AV design centre for partners
Mon, 30th Sep 2019
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network infrastructure
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digital signage
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partner programmes
To support partners as they design, deploy and bring up professional audio and video solutions that require IP networking infrastructure.
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Managed services integral to firms' move to cloud, report suggests
Tue, 24th Sep 2019
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multi-cloud
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partner programmes
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cloud services
Managed services are critical for firms transitioning to cloud, with 71% viewing them as cost-effective, according to a Virtustream and 451 Research study.
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Barracuda brings MSP business to ANZ
Fri, 20th Sep 2019
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firewalls
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cloud security
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partner programmes
The company’s MSP service will be headed by local teams in Sydney, Melbourne, and Brisbane who will support partners across ANZ.
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CompTIA unveils new ANZ channel council
Mon, 2nd Sep 2019
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partner programmes
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managed services
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comptia
CompTIA appoints Warwick Grey and Grant Finer as ANZ Channel Community Executive Council members in New Zealand.
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Infosys officially becomes Google Cloud MSP
Wed, 28th Aug 2019
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hyperscale
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public cloud
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partner programmes
As a qualified MSP, Infosys will offer clients full application lifecycle services with its deep cloud and data analytics expertise.
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How perfect visibility lets MSPs do more with less
Fri, 23rd Aug 2019
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it automation
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partner programmes
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kaseya
A cohesive RMM, PSA, and IT Documentation solution enables you to manage all essential MSP functions from a single pane of glass.
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MSPs battle it out in 'survival of the fittest'
Thu, 22nd Aug 2019
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it automation
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partner programmes
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kaseya
Charles Darwin famously said that evolution is the survival of the fittest: only those that are the best of a species will survive.
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Key focus areas for MSPs in an era of shrinking margins
Thu, 22nd Aug 2019
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it automation
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partner programmes
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kaseya
For example, they know automation is critical to help increase technician efficiency, but automation tools have a cost.