Managed Services stories - Page 1
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
How to unlock efficiency dividends in digitally-minded Australian organisations
Yesterday
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digital transformation
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partner programmes
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managed services
As Australian organisations seek greater efficiency, automation in IT infrastructure emerges as a vital strategy to boost productivity and reduce manual tasks.
Systal appoints Bob Murphy as non-executive director
Last week
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partner programmes
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cloud services
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ibm
Systal Technology Solutions has appointed Bob Murphy as Non-Executive Director, aiming to enhance its international growth strategy with his expertise.
Transpower partners with Spark for TransGO network upgrade
This month
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smartphones
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uc
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partner programmes
Transpower partners with Spark to upgrade the TransGO fibre optic network, enhancing critical infrastructure with improved connectivity, digitisation, and mobility.
Bugcrowd partners with Cyber Vigilance to boost UK cybersecurity
Last month
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uc
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cloud security
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partner programmes
Bugcrowd partners with Cyber Vigilance to tackle UK cybersecurity skills shortage, leveraging Bugcrowd's hacker community for enhanced security services.
Thoughtworks & CYN unveil AI solution backed by Scottish Govt
Last month
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data analytics
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digital transformation
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it automation
Thoughtworks and CYN launch an AI-powered solution, backed by the Scottish Government, to streamline enterprise operations and improve public service accessibility.
Synergy approved for NZ Govt supplier marketplace Pae Hokohoko
Last month
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cx
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martech
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partner programmes
Synergy Enterprise Solutions joins Pae Hokohoko, enhancing New Zealand government services with advanced CX solutions through its Zendesk partnership.
OVHcloud launches global Managed Rancher Service for multi-cloud
Last month
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public cloud
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multi-cloud
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partner programmes
OVHcloud launches a global Managed Rancher Service in collaboration with SUSE, aiming to simplify multi-cloud and Kubernetes cluster management for enterprises.
Ocado & Zitcha unveil new advertising platform Ocado Ads
Last month
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devops
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data analytics
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martech
Ocado Retail partners with Zitcha to launch Ocado Ads, a new retail media platform aiming to personalise advertising and drive growth in the UK’s fastest-growing grocer.
Nebula & Ampito form global partnership for IT services boost
Last month
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data analytics
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partner programmes
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cleantech
Nebula Global Services partners with IT specialist Ampito to fast-track global expansion. The collaboration leverages Nebula’s network and sustainability focus.
Infinigate Cloud partners with N-able to expand EU cloud services
Last month
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dr
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partner programmes
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cloud services
Infinigate Cloud partners with N-able to expand cloud solutions across the UK, Ireland, Germany, France, the Netherlands, and Switzerland, enhancing MSP services.
Interactive partners with Homestyle for aged care IT solutions
Last month
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partner programmes
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cloud services
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managed services
Homestyle Aged Care partners with Interactive for comprehensive IT solutions to enhance resident safety and data security, addressing critical aged care challenges in Victoria.
Exclusive: Precisely's glowing innovation in data integrity and customer experience
Last month
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uc
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hyperscale
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cx
Precisely’s innovative solutions in data integrity have driven substantial growth, transforming customer experiences for 12,000 enterprises worldwide.
NTT New Zealand reports reduced losses but faces challenges
Last month
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partner programmes
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financing
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outlook
NTT New Zealand cuts net loss to NZD $17.3M but remains in deficit amid declining revenues and rising interest costs, challenging its financial stability.
Zyxel expands network engineer training with new courses
Last month
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network infrastructure
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partner programmes
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microsoft
Zyxel Networks expands its ZCNE training program, introducing four new online courses aimed at closing the networking skills gap in HoReCa, education, and managed services sectors.
The roadmap to compliance: The intersection between risks, regulation and security
Thu, 29th Aug 2024
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data protection
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digital transformation
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partner programmes
Australian organisations face a 388% rise in data breaches, driving the government to boost funding for enhanced security and compliance measures in 2024.
Check Point to acquire Cyberint, enhancing SOC capabilities
Thu, 29th Aug 2024
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advanced persistent threat protection
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soc
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partner programmes
Check Point Software Technologies will acquire Cyberint Technologies to enhance its SOC capabilities, integrating Cyberint's risk management into the Check Point Infinity Platform.
Arrow Electronics named Cloud Commerce Manager for Broadcom
Wed, 28th Aug 2024
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private cloud
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public cloud
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it automation
Arrow Electronics has been appointed by Broadcom as the Cloud Commerce Manager for VMware Cloud Service Provider partners across 19 European countries.
NTT DATA appoints David McKeering as new ANZ CEO
Thu, 8th Aug 2024
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partner programmes
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ai
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cybersecurity
NTT DATA names David McKeering as new ANZ CEO amid a USD $30 billion merger, aiming to boost regional growth and drive innovation in Australia and New Zealand.
Ricoh earns Cisco gold partner status in Asia-Pacific region
Wed, 7th Aug 2024
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network infrastructure
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it training
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digital transformation
Ricoh has earned the 'Gold Provider' status from Cisco in the Asia-Pacific, highlighting its prowess in managed services and Cisco solutions, boosting its role in digital transformation for SMBs.
Exclusive: Rimini Street's CTO on AI, future of ERP systems
Fri, 2nd Aug 2024
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martech
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partner programmes
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cdp
Rimini Street’s CTO Eric Helmer has discussed how AI is reshaping ERP systems, addressing high vendor fees, and enhancing customer support.