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Meta buys Manus to boost general-purpose AI agents
Data Analytics

Meta buys Manus to boost general-purpose AI agents

Meta has bought Singapore AI start-up Manus, aiming to embed its autonomous general-purpose agent across consumer and business products.

By Sean Mitchell • 4 min read • Tue, 30th Dec 2025
AI reshapes loyalty, super apps & customer engagement
Data Protection

AI reshapes loyalty, super apps & customer engagement

AI is transforming loyalty from points to real-time, personalised journeys as super apps and agentic engagement engines rapidly take hold.

By Shannon Williams • 5 min read • Tue, 30th Dec 2025
Codific predicts nine key cybersecurity shifts for 2026
Data Protection

Codific predicts nine key cybersecurity shifts for 2026

Codific sees 2026 cybersecurity shaped by shadow AI, passwordless logins, tighter regulation and a sharper focus on software supply chains.

By Shannon Williams • 6 min read • Wed, 24th Dec 2025
Infobip sees Black Friday rich messaging volumes surge
Unified Communications

Infobip sees Black Friday rich messaging volumes surge

Infobip logs 12.2 billion Cyber Week interactions as retailers drive a 277% Black Friday surge in rich messaging such as RCS and WhatsApp.

By Kaleah Salmon • 3 min read • Tue, 9th Dec 2025
WhatsApp API flaw exposes 3.5 billion users to major privacy risk
Encryption

WhatsApp API flaw exposes 3.5 billion users to major privacy risk

A WhatsApp API flaw exposed details of 3.5 billion users, including millions in Asia, raising significant privacy and cybersecurity concerns worldwide.

By Catherine Knowles • 4 min read • Fri, 28th Nov 2025
Why multilingual messaging is becoming essential for shopify's global future
Customer Experience

Why multilingual messaging is becoming essential for shopify's global future

Shopify merchants face a new challenge: real-time multilingual messaging to support global shoppers beyond translated storefronts, boosting trust and sales.

By David Hayes • 5 min read • Wed, 26th Nov 2025
Revolutionising creator - Audience monetisation through multilingual messaging
Data Analytics

Revolutionising creator - Audience monetisation through multilingual messaging

Msg1 introduces multilingual messaging to help creators monetise meaningful, direct conversations with global audiences beyond language barriers.

By David Hayes • 5 min read • Tue, 25th Nov 2025
Msg1 lets creators earn from direct chats in 195 languages
WeChat

Msg1 lets creators earn from direct chats in 195 languages

Msg1 lets creators earn by charging for direct chats with fans in 195 languages, using real-time translation across popular messaging apps worldwide.

By Melvin Hipolito • 3 min read • Sat, 22nd Nov 2025
Babeltext bridges language gaps for Shopify's global merchants
Data Analytics

Babeltext bridges language gaps for Shopify's global merchants

Babeltext enables Shopify merchants to communicate in 195 languages via AI-powered messaging, easing global sales and boosting customer confidence.

By Sean Mitchell • 3 min read • Sat, 22nd Nov 2025

Stories from Other Regions

Whatsapp stories

AI identity fraud fears surging among UK homebuyers
Data Protection

AI identity fraud fears surging among UK homebuyers

UK homebuyers fear AI-fuelled ID fraud as two-thirds worry about fake documents yet still share sensitive data via email and messaging apps.

By Shannon Williams • 4 min read • Wed, 17th Dec 2025
ChatGPT tops Apple's 2025 app & game charts in Australia
Gaming

ChatGPT tops Apple's 2025 app & game charts in Australia

ChatGPT has swept Apple's 2025 app charts in Australia, topping both free iPhone and iPad download lists as AI tools surge in popularity.

By Sean Mitchell • 4 min read • Thu, 11th Dec 2025
ChatGPT leads Apple app & game downloads in NZ
Gaming

ChatGPT leads Apple app & game downloads in NZ

ChatGPT tops Apple's 2025 app charts in New Zealand, as AI tools, social media, streaming and mobile games dominate downloads.

By Sean Mitchell • 4 min read • Thu, 11th Dec 2025
Gen Z drives shift from ads to creator-led influence
Digital Transformation

Gen Z drives shift from ads to creator-led influence

Gen Z is turning away from polished ads and backing creators, forcing brands to pivot towards social commerce and community-led influence.

By Sean Mitchell • 4 min read • Wed, 10th Dec 2025
AI & ethical messaging set to shape UK customer experience
Customer Experience

AI & ethical messaging set to shape UK customer experience

Infobip forecasts that AI, ethical messaging, and new channels like RCS will transform UK customer experience by 2026, focusing on real-time personalisation and trust.

By Catherine Knowles • 2 min read • Fri, 28th Nov 2025
CPaaS set to surpass contact centres as data & RCS evolve
Unified Communications

CPaaS set to surpass contact centres as data & RCS evolve

By 2026, CPaaS may surpass traditional contact centres as RCS adoption and AI drive automated, interactive customer engagement experiences.

By Jake MacAndrew • 3 min read • Sat, 22nd Nov 2025
Babeltext aims to bring accessible AI to billions via messaging
Customer Experience

Babeltext aims to bring accessible AI to billions via messaging

Sydney-based Babeltext is expanding AI access to over 6.9 billion mobile users by enabling seamless, multilingual interactions via messaging apps and basic phones.

By Melania Watson • 3 min read • Fri, 21st Nov 2025
LeapXpert & Iron Bow partner to secure US government messaging
Unified Communications

LeapXpert & Iron Bow partner to secure US government messaging

LeapXpert and Iron Bow partner to deliver secure, compliant messaging solutions for US government agencies amid rising communication challenges.

By Sean Mitchell • 2 min read • Fri, 21st Nov 2025