User experience (UX) stories - Page 2

Victoria Police has upgraded its Online Crime Reporting system with Serco to boost efficiency and allow officers to focus more on emergencies.

The global SaaS market is set to reach USD $299 billion this year, driving fierce competition and making customer retention key to reducing churn rates.

Modern security systems prove that user-friendly simplicity can coexist with robust protection, offering seamless, secure solutions for all users.

Gordon Murray Group has teamed up with Apogee to streamline IT asset management, slashing laptop setup times by 30 times and boosting security.

AmBank Group's digital overhaul using Progress Sitefinity Cloud led to an 18% rise in website traffic and enhanced user engagement in Malaysia's banking sector.

Research by Amplitude shows 58% of UK consumers abandon brands after app glitches, prioritising seamless functionality over sleek design to keep loyalty.

Google launches AI Mode shopping in the US, featuring smart guidance, virtual try-on for billions of clothes, and a streamlined checkout with Google Pay.

91% of consumers faced frustrating digital issues last year, leading to revenue loss and loyalty decline, says Conviva's 2025 report.

Adopt AI has raised USD $6 million in seed funding to launch its platform, enabling apps to offer intelligent agent features through natural language interactions.

A new survey reveals 84% of organisations prioritise digital accessibility ahead of the European Accessibility Act deadline in June, despite ongoing challenges.

HR-Bible has launched an AI-driven HR platform using Microsoft Copilot to simplify HR tasks, aiming to make HR accessible and affordable for all businesses.

German expense management firm Circula has raised EUR €15 million to boost AI-driven automation, aiming to ease finance teams' workload and expand internationally.

Mercury Analytics launches Qual at Scale, an AI-driven tool offering in-depth qualitative research at survey scale for rapid, detailed consumer insights.

The UK Digital Twin Centre has opened in Belfast, aiming to boost the UK economy by GBP £62 million over ten years through cutting-edge digital twin technology.

The GAA has modernised its digital platform with Deltatre's FORGE system, enhancing user experience and engagement across its comprehensive sports content.

TeamViewer unveils DEX Essentials to extend digital employee experience tools to SMBs, enhancing IT management and workplace efficiency at any size.

Ahead of World Password Day, experts warn legacy password methods fail as users struggle with complexity and human nature, risking digital security.

Experts warn on World Password Day that traditional passwords are weak against AI-driven attacks, urging adoption of biometrics and passwordless authentication.

London's LOCKA, a wearable device, automatically locks Windows computers when users walk away, enhancing security and ensuring compliance in workplaces.

Nearly half of consumers would trust brands more using passkeys instead of passwords, with 56% of 25-34-year-olds supporting the shift, says Thales study.