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Small Business (SMB) stories

Avalara wins TrustRadius tax compliance software award
Software-as-a-Service

Avalara wins TrustRadius tax compliance software award

Verified customer feedback has put Avalara among the top-rated tax compliance tools as businesses grapple with complex rules across jurisdictions.

By Joseph Gabriel Lagonsin • 3 min read • 3 days ago
ECI Partners celebrates 50 years in UK private equity
Data Analytics

ECI Partners celebrates 50 years in UK private equity

Its growth mirrors the shift of UK private equity from a niche source of finance to a mainstream market, with ECI now managing around GBP £3 billion.

By Joseph Gabriel Lagonsin • 6 min read • 3 days ago
Synthflow AI & Avant strike exclusive voice AI deal
Software-as-a-Service

Synthflow AI & Avant strike exclusive voice AI deal

The tie-up could speed customer service automation for regulated sectors, with first joint deals already closed and roll-outs due in weeks.

By Sean Mitchell • 4 min read • 3 days ago
Vertiv launches desktop PowerUPS 100 range in EMEA
Gaming

Vertiv launches desktop PowerUPS 100 range in EMEA

Short outages can now be covered for home offices and retail tills, as the compact range targets small devices across EMEA.

By Sofiah Nichole Salivio • 3 min read • 3 days ago

Stories from Other Regions

Small Business (SMB) stories

Cynomi adds automation & AI for MSP vulnerability work
Digital Transformation

Cynomi adds automation & AI for MSP vulnerability work

Managed service providers could cut hours of manual vulnerability work per client as the update links scans, remediation and audit evidence.

By Mark Tarre • 3 min read • Yesterday
Google to face UK trial over Play Store commissions
Google

Google to face UK trial over Play Store commissions

An opt-out class action over Google Play fees could see thousands of UK developers seek more than GBP £1 billion in damages.

By Sofiah Nichole Salivio • 4 min read • Yesterday
CTI Digital builds sovereign AI platform in Manchester
Data Protection

CTI Digital builds sovereign AI platform in Manchester

Businesses face growing pressure to keep AI data and costs in-house, as CTI Digital tests a private platform for employees in Manchester.

By Mark Tarre • 4 min read • 2 days ago
British Business Bank backs 10 first-time venture funds
Artificial Intelligence

British Business Bank backs 10 first-time venture funds

The move aims to widen access to early-stage funding as 57% of the selected general partners are women and 43% are from ethnic minorities.

By Karen Joy Bacudo • 5 min read • 2 days ago
Ireland's invisible infrastructure: Why wholesale holds the key to food resilience
Data Analytics

Ireland's invisible infrastructure: Why wholesale holds the key to food resilience

Stronger wholesale networks could help shield Irish consumers and SMEs from supply shocks as tighter margins and disruption bite across the food chain.

By Bharat Sharma • 6 min read • 2 days ago
Chaty.ai raises USD $1.15 million to boost tourism AI
Customer Experience

Chaty.ai raises USD $1.15 million to boost tourism AI

Tourism operators could capture more bookings as an AI receptionist now answers missed calls, checks availability and takes payments automatically.

By Sean Mitchell • 3 min read • 2 days ago
Bizcap named Australia's top finance workplace for 2026
Fintech

Bizcap named Australia's top finance workplace for 2026

Employee feedback and gender-equality data helped propel the lender to the top of Australia's finance and insurance workplace rankings for 2026.

By Karen Joy Bacudo • 4 min read • 2 days ago
Gallagher Security launches podcast on access control
Digital Transformation

Gallagher Security launches podcast on access control

Security teams and IT departments are being pulled closer together as access control becomes part of wider digital infrastructure.

By Mark Tarre • 4 min read • 2 days ago
Bloom IA launches AI sales coaching platform for B2B teams
Software-as-a-Service

Bloom IA launches AI sales coaching platform for B2B teams

The Montreal startup's software aims to close a coaching gap by showing managers how reps handle calls, not just whether they happened.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
Landmark's Alkami partnership lifts business banking
Digital Transformation

Landmark's Alkami partnership lifts business banking

Landmark Credit Union has turned a digital overhaul into growth, lifting business profiles above 7,800 and adding USD $150,000 in fee income.

By Karen Joy Bacudo • 4 min read • 3 days ago
Evolve Energy wins Stansted private wire supply deal
Clean technologies

Evolve Energy wins Stansted private wire supply deal

The deal gives Inflite greater control over electricity costs and decarbonisation planning after a 2.5-year switch from the airport tariff.

By Sofiah Nichole Salivio • 5 min read • 3 days ago
Waste services insolvencies surge as defaults climb
Supply Chain

Waste services insolvencies surge as defaults climb

Insolvencies in the industry are now more than three times the national average, as diesel, landfill levies and debt costs squeeze margins.

By Karen Joy Bacudo • 5 min read • 3 days ago
Tauranga gin wins top London award, draws export interest
eCommerce

Tauranga gin wins top London award, draws export interest

The top London rating has sparked enquiries from buyers in four countries, as the Tauranga distiller weighs an export push for its gin.

By Sean Mitchell • 5 min read • 4 days ago
Most Canadian businesses don't have a payroll team to futureproof
Software-as-a-Service

Most Canadian businesses don't have a payroll team to futureproof

Small firms are being squeezed as payroll gets harder and skilled staff near retirement, leaving software to fill the gap.

By Taryn Shulman • 3 min read • 4 days ago