Services stories - Page 9

8x8 CPaaS can now deliver no-code functionality that can enable enterprises to further create better customer experiences, the company says.

Datacom has implemented conversational AI software, Amelia, in government and enterprise client environments to deliver instant service desk support.

Ericsson, Telstra, and Ciena enhance Telstra's Next Generation Optical Network, increasing capacity to 400 GE.

Networking service provider IndeServe has appointed liquidators, with a potential shortfall of between $1 million and $2.4 million.

IndeServe, a longstanding local service contractor that has worked with companies including IBM, Fujitsu and Datacom, has voluntarily filed for liquidation.

Kiwi tech entrepreneur Mike Jenkins appointed chairman of the board of directors for Aware Group, bringing experience in tech leadership and governance.

Adatree appoints Sarah Day as head of alliances and partner success, responsible for facilitating future partnerships and supporting business expansion.

Great Resignation poses major risk to Australia's services sector & economy, but can also be turned into an opportunity, says DyFlex Solutions.

Fintech True Balance has made senior appointments to reinforce its growth across India's underbanked market, including Souparno Bagchi as COO.

Melanie Davison joins Kodum as technical sales consultant, bringing 16 years of experience in IT sales and a passion for AV and technology.

KPMG Australia appoints Martijn Verbree as National Cyber Lead and three new Cyber partners to accelerate development of services in digital solutions.

Microsoft has announced a revamp of their partner programme, creating new opportunities within the company's extensive partner ecosystem across the globe.

Australian consumers increasingly satisfied with internet and phone providers as complaints drop, says Telecommunications Industry Ombudsman.

Asia/Pacific (excluding Japan) spending on blockchain solutions to reach US$2.1 billion in 2022, according to the latest IDC report.

ENGIE has launched the first digital outcome-focused service in Singapore to make the lives of data center operators easier.

The expansion has gained the support of the Victorian Government, which has provided business assistance to Mavenlink.

IDC reports IT services market growth to $502bn in 2H17, nears $1tn in full year, driven by digital transformation.

Advanced analytics, automation and AI provide users secure access to service when, how and where they need it.

APeJ AI services market boom: IDC predicts 78% growth in spending, forecasting AI as key for competitive edge.

The company was launched just last month as a new business entity and already has hired two executives to help steers its IoT and services portfolios.