ServiceNow stories

ServiceNow expands its OpenAI partnership to embed GPT-5.2 voice agents and automation more deeply into enterprise workflows and IT systems.

ServiceNow centres revamped partner strategy on AI agents, overhauling its Build Programme, incentives and fees to drive new ecosystem growth.

ServiceNow expands its OpenAI partnership to make frontier models and voice-first AI core to enterprise workflows and automation at scale.

Synechron has launched an Agentic AI suite to automate mission-critical workflows in heavily regulated financial and insurance sectors.

‘BodySnatcher’ bug let attackers hijack ServiceNow AI agents to mimic users and create backdoor admin accounts on on-premise systems.

Tempo has hired Kevin Nanney as Chief Product Officer and Shams Chauthani as CTO to accelerate its adaptive strategic portfolio management push.

OutSystems names Fay Sien Goon as CFO to steer global finance and support its push into AI-powered application development and agentic systems.

Unit4 marks 100th ERPx go-live, ramps up AI learning and security as more public and private sector customers move to its cloud ERP.

Welsh tech consultancy de Novo plans to create 50 digital roles in Newport over five years under its new ‘50 in 5’ hiring drive.

xtype sees demand surge as global firms race to tighten ServiceNow governance and prepare AI-driven change across sprawling estates.

Omnissa has been named an IDC MarketScape leader in four unified endpoint management segments, spanning Apple, Windows, frontline and IoT.

Cyber attacks on SaaS platforms are soaring, pushing boards to make AI‑driven security a core strategy as misconfigurations fuel mass breaches.

Veeam launches a ServiceNow app that embeds backup, recovery and compliance workflows for regulated industries at no extra cost.

ServiceNow buys AI assistant specialist Moveworks to create a single conversational ‘front door’ into automated workflows across the enterprise.

Aryaka predicts AI will force SASE convergence, spark 2026 ‘AI firewall’ wave and push CIOs towards unified, cost-cutting security platforms.

Keeper links its identity and privileged access alerts into ServiceNow, giving security teams real-time, centralised incident response.

HCLTech unites tech giants in Sydney to plot outcome-driven digital strategies and tighter ecosystem alignment across Australia and New Zealand.

ServiceNow to pour CAD $110 million into Canadian AI, building local infrastructure, a Centre of Excellence and 100 skilled jobs.

AWS has launched Security Hub, offering near real-time threat correlation and unified security insights to streamline cloud threat detection and response.

Birmingham City Council's £123 million ERP failure triggered bankruptcy, revealing how better process management software might have averted this costly disaster.