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Salesforce unveils AI-powered unified Commerce Cloud platform
Customer Experience

Salesforce unveils AI-powered unified Commerce Cloud platform

Salesforce's new Commerce Cloud integrates B2C, DTC, B2B, and more on a unified AI-powered platform, featuring autonomous agents for enhanced customer experiences.

By Catherine Knowles • 4 min read • Thu, 19th Sep 2024
Salesforce launches AI innovations for enhanced Marketing Cloud
Customer Experience

Salesforce launches AI innovations for enhanced Marketing Cloud

Salesforce has released new AI-driven features in Marketing Cloud to bolster customer engagement, boost team productivity, and streamline campaigns with advanced automation.

By Catherine Knowles • 3 min read • Thu, 19th Sep 2024
Salesforce unveils Agentforce Partner Network to delivery specialised AI agents
Hyperscale

Salesforce unveils Agentforce Partner Network to delivery specialised AI agents

Salesforce unveils the Agentforce Partner Network, collaborating with AWS, Google, and IBM to revolutionise AI-driven customer success with new agents.

By Sean Mitchell • 3 min read • Thu, 19th Sep 2024
Salesforce & Google Cloud expand AI-driven partnership
Marketing Technologies

Salesforce & Google Cloud expand AI-driven partnership

Salesforce and Google Cloud deepen ties to boost AI capabilities, unveiling Agentforce. The move promises seamless, secure workflows.

By Sean Mitchell • 3 min read • Thu, 19th Sep 2024
Salesforce, NVIDIA team up to boost AI innovation in enterprise
Marketing Technologies

Salesforce, NVIDIA team up to boost AI innovation in enterprise

Salesforce and NVIDIA unite to revolutionise enterprise AI, enhancing productivity through predictive analytics, generative workflows, and interactive avatars.

By Kaleah Salmon • 3 min read • Wed, 18th Sep 2024
Salesforce, IBM expand AI partnership for regulated industries
Unified Communications

Salesforce, IBM expand AI partnership for regulated industries

Salesforce and IBM expand their AI collaboration, aiming to empower regulated industries with advanced AI agents while ensuring data security and compliance.

By Kaleah Salmon • 4 min read • Wed, 18th Sep 2024
Salesforce unveils AI-driven Data Cloud innovations to boost CX
Firewalls

Salesforce unveils AI-driven Data Cloud innovations to boost CX

Salesforce introduces major Data Cloud innovations enhancing AI-driven customer experiences, unifying data, and launching Datablazers Community for real-time insights.

By Sean Mitchell • 4 min read • Wed, 18th Sep 2024
Varonis unveils enhanced Salesforce Security Posture Management
Marketing Technologies

Varonis unveils enhanced Salesforce Security Posture Management

Varonis unveiled four new features in its Salesforce Security Posture Management, enhancing automated data security risk mitigation.

By Sean Mitchell • 2 min read • Wed, 18th Sep 2024
Salesforce introduces AI productivity updates for Slack
Unified Communications

Salesforce introduces AI productivity updates for Slack

Salesforce unveils AI enhancements for Slack, promising to boost team productivity by integrating company data, agents, and apps into a unified work system.

By Shannon Williams • 3 min read • Wed, 18th Sep 2024
Salesforce unveils Agentforce: autonomous AI for productivity
Hyperscale

Salesforce unveils Agentforce: autonomous AI for productivity

Salesforce has unveiled Agentforce, an autonomous AI suite designed to boost productivity by automating tasks across service, sales, and marketing sectors.

By Imee Dequito • 4 min read • Fri, 13th Sep 2024
Workato launches AI-driven platform to enhance business operations
Unified Communications

Workato launches AI-driven platform to enhance business operations

Workato launches Workato Agentic, a low-code AI platform aimed at transforming business operations with AI-driven orchestration, boosting efficiency.

By Catherine Knowles • 3 min read • Fri, 13th Sep 2024
Salesforce introduces Industries AI to revolutionise sectors
EduTech

Salesforce introduces Industries AI to revolutionise sectors

Salesforce unveils Industries AI to streamline business processes in healthcare, automotive, and finance sectors, offering customisable, secure AI solutions.

By Shannon Williams • 4 min read • Thu, 12th Sep 2024
Salesforce unveils new AI models to boost business efficiency
Marketing Technologies

Salesforce unveils new AI models to boost business efficiency

Salesforce unveils new AI models to expedite autonomous AI deployment, enhance operational efficiency, and transform workflow automation.

By Sean Mitchell • 3 min read • Thu, 12th Sep 2024
Oracle NetSuite launches new Salesforce data integration tool
Marketing Technologies

Oracle NetSuite launches new Salesforce data integration tool

Oracle NetSuite unveils a new connector to streamline data sharing for joint Salesforce users, enhancing business processes and decision-making.

By Sean Mitchell • 2 min read • Tue, 10th Sep 2024
Sitecore appoints new VPs to strengthen Asia-Pacific presence
Marketing Technologies

Sitecore appoints new VPs to strengthen Asia-Pacific presence

Sitecore appoints Stuart O'Neill as VP for Australia and NZ, and Zac Lin as VP for Asia, bolstering its APAC market presence to deliver cutting-edge digital experiences.

By Imee Dequito • 2 min read • Tue, 10th Sep 2024
Certinia unveils Customer Success Cloud for seamless integration
Unified Communications

Certinia unveils Customer Success Cloud for seamless integration

Certinia has launched its Customer Success Cloud, integrating seamlessly with its existing Professional Services Cloud to enhance collaboration across departments.

By Shannon Williams • 4 min read • Fri, 6th Sep 2024
SailPoint strengthens leadership with new CSO & President
Marketing Technologies

SailPoint strengthens leadership with new CSO & President

SailPoint Technologies has bolstered its leadership team with Gary Nafus as Chief Sales Officer and Matt Mills promoted to President, aiming to enhance identity security solutions.

By Imee Dequito • 3 min read • Mon, 2nd Sep 2024

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