Retail stories - Page 40
Cyber security in retail: How proactive measures build trust and loyalty?
Tue, 28th May 2024
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data protection
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cx
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martech
Amid rising cyber attacks, 69% of Australian retailers are prioritising cyber security in 2024, with a focus on building consumer trust and loyalty.
Ecommerce isn’t replacing bricks-and-mortar retail; it’s empowering it
Tue, 28th May 2024
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martech
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omnichannel
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bnpl
Ecommerce isn't killing physical stores; it's enhancing them. In 2023, Australians spent AUD $63.6 billion online, boosting bricks-and-mortar sales.
Flight Centre adopts Qualtrics AI to boost customer experience
Tue, 28th May 2024
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cx
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martech
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ai
Flight Centre enhances service with AI-driven programme from Qualtrics, leveraging analytics into actionable insights and to improve travel experiences.
IoT revolutionises retail with smart sensors & real-time data
Tue, 28th May 2024
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iot
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smart technologies
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market
IoT technologies are transforming retail efficiency, from dynamic cleaning schedules to real-time temperature control and crowd management, says Ruby Whipp of mpro5.
Zurich & UTS AI partnership transforms underwriting process
Mon, 27th May 2024
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ai
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ai models
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collaboration
Zurich and UTS have developed AI models to streamline life insurance underwriting, significantly cutting the time for decisions on mental health disclosures from 22 days to instant approvals.
NTT revolutionises fan experience at Indianapolis 500 with AI
Mon, 27th May 2024
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ai
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ntt data
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ntt
NTT enhances fan experience at Indianapolis 500 with AI innovations, including the Race Like the Pros simulator and Smart Venue technology for seamless event management.
ECI Software Solutions' JobBoss² wins 2024 Top Rated Award from TrustRadius
Mon, 27th May 2024
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crm
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data analytics
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bi
ECI Software Solutions' JobBoss² wins TrustRadius's 2024 Top Rated Award, reflecting strong customer satisfaction and real-world success in job shop management.
Asus unveils AI-powered Vivobook S 15 with Snapdragon X Elite
Fri, 24th May 2024
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genai
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ai
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ai pc
ASUS has released the AI-powered Vivobook S 15, a collaboration with Microsoft and Qualcomm, now available for pre-order in Australia.
Alibaba Cloud expands AI reach with new data centres & courses
Fri, 24th May 2024
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crm
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data analytics
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martech
Alibaba Cloud announced an ambitious expansion at its Global Summit in Paris, including new cloud regions in Mexico and Asia, and unveiled a generative AI platform.
Salesforce enhances Service Cloud for unified customer care
Fri, 24th May 2024
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martech
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personalisation
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cdp
Salesforce enhances Service Cloud with new features to unify data across digital channels, providing a seamless, personalised customer experience through their Einstein 1 Platform.
Salesforce enhances Einstein Copilot AI for marketers & merchants
Fri, 24th May 2024
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crm
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cx
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martech
Salesforce has unveiled new Einstein Copilot features aimed at marketers and merchants, enhancing AI-driven customer interaction and business efficiency.
Younger Brits lead the way in online fashion shopping
Fri, 24th May 2024
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online shopping
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consumers
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electronics
AliExpress's Consumer Insight Report reveals that younger Brits lead online fashion buying, with 93% shopping online, and livestream retail booming.
Generative AI could boost Asia-Pacific economy by $4.5 trillion
Fri, 24th May 2024
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genai
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ai
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productivity
New Accenture research suggests responsible AI adoption could boost APAC's economy by $4.5 trillion in 15 years, elevating GDP growth by 0.7 percentage points annually.
Wolt's new transparency report reveals insights into AI use
Fri, 24th May 2024
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martech
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genai
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data privacy
Helsinki-based Wolt releases its third Algorithmic Transparency Report, shedding light on the AI-driven systems behind its multi-service app amid growing discussions on AI's future and regulation.
Integrity360 & Armis secure cyber partnership across EMEA
Fri, 24th May 2024
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iot
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advanced persistent threat protection
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partner programmes
Integrity360 partners with Armis to strengthen cybersecurity across Europe, enhancing digital asset visibility and threat management for multiple sectors.
UK retailers predict growth despite economic challenges ahead
Thu, 23rd May 2024
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martech
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commerce systems
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ai
After years of economic turmoil, the UK retail sector expects a revival as 93% of retailers forecast business growth for 2024, despite ongoing challenges.
Generative AI could boost Australia's economy by USD $269 billion
Thu, 23rd May 2024
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genai
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ai
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productivity
New research by Accenture shows generative AI could boost Australia's economy by USD $269 billion by 2038, adding 0.75% to annual GDP growth.
When it comes to AI, failing to plan is planning to fail
Thu, 23rd May 2024
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data analytics
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apm
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healthtech
To successfully integrate AI into business strategies, meticulous planning around compatibility, performance, and uptime is crucial to avoid failure.
Discovermarket partners with Globe to launch cyber insurance in Philippines
Thu, 23rd May 2024
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insurance
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cybercrime
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insurtech
Discovermarket partners with Globe to launch CyberInsurance in the Philippines, offering protection against online identity theft and fraud as cybercrime surges.
Surviving digital Darwinism by levelling up to a cloud ERP
Thu, 23rd May 2024
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devops
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data analytics
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fintech
In the age of digital Darwinism, businesses must adapt swiftly. Transitioning to a cloud ERP system like NetSuite offers scalability, integration, and industry-specific solutions vital for growth.