Retail stories
UiPath acquires Peak to boost vertical AI solutions
Today
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api
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ai
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ml
UiPath has acquired Manchester-based AI firm Peak, aiming to enhance its vertical AI solutions and expand its market presence across various industries.
Infosys highlights AI's growing impact on global industries
Today
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digital transformation
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ai
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cybersecurity
A new survey by Infosys Knowledge Institute reveals a significant shift towards scaled AI deployment across industries, driven by reduced costs and improved success rates.
inTechnology partners with Spectralink for APAC expansion
Today
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cybersecurity
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collaboration
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productivity
inTechnology Distribution has formed a strategic partnership with Spectralink to enhance communication solutions for businesses across the Asia-Pacific region.
Afterpay revives 'Mystery Market' for immersive VR event
Today
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bnpl
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ecommerce
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online shopping
Afterpay is set to reintroduce its Mystery Market event during Afterpay Day, offering over AUD $100,000 in prizes and immersive virtual reality experiences.
KnowBe4's global report finds rising cyber threats aimed at retail sector
3 days ago
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ransomware
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phishing
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advanced persistent threat protection
The company's latest report reveals a drastic shift in cybercrime, with phishing attacks now accounting for 38% of retail data breaches in 2023.
AnswerRocket launches new enterprise AI consulting division
Last week
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data analytics
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digital transformation
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ai
AnswerRocket has launched a new Enterprise AI Consulting Division, appointing two seasoned leaders to drive business transformation through AI solutions.
Online shopper search drives 44% of ecommerce revenue
Last week
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ecommerce
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cloud services
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shopping
A new report by Constructor reveals that online shoppers using search bars account for 44% of site revenue, highlighting the need for tailored ecommerce strategies.
From retail to PR and marketing communications: My journey to data management and analytics
Last week
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data analytics
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customer service
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data management
After abandoning retail for PR and marketing, I discovered a passion for data management, leading me to pursue a degree in analytics, which I completed at 40.
New Zealanders spent 24 million hours on hold in 2024
Last week
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uc
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it training
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cx
A report reveals New Zealanders spent 24 million hours on hold for customer service in 2024, with two-thirds considering switching providers due to delays.
Talkdesk unveils cloud expansion to boost APAC growth
This month
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cx
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martech
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genai
Talkdesk has launched the Australia Regional Cloud, enhancing its Asia-Pacific services to improve voice quality and meet local data privacy needs.
monday.com expands global partnerships & app offerings
Last month
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crm
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digital transformation
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partner programmes
monday.com has reported a 24% growth in its partner network over the past year and unveiled new tech alliances aimed at enhancing its product offerings.
Moloco & MetaRouter team up for enhanced ad personalisation
Last month
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cx
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martech
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risk & compliance
Moloco and MetaRouter have formed a partnership to enhance ad personalisation for retailers in Australia and New Zealand while prioritising customer privacy.
PPDS reveals new Philips Interactive 3000 Series displays
Last month
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digital signage
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cleantech
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sustainability
PPDS has unveiled the Philips Interactive 3000 Series, a versatile range of multi-touch displays designed for 24/7 use in various sectors.
XR adoption remains slow despite Apple & Meta's efforts
Last month
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digital transformation
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genai
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ai
Despite hefty investments from Apple and Meta, a Forrester report reveals slow XR adoption, with only 35% of informed leaders deploying the technology.
Linnworks unveils new partnerships & product updates
Last month
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cx
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martech
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commerce systems
Linnworks is unveiling new features on its Connected Commerce Ops platform at the upcoming Linnovation showcase, enhancing support for retailers facing market changes.
JLL appoints Daniel Malacchini as head of cost advisory
Last month
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supply chain & logistics
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jll
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office
Daniel Malacchini has been appointed as the Head of Cost Advisory & Cost Management at JLL for Asia Pacific, based in Singapore, to enhance service delivery.
Kogan.com reports strong growth with USD $493m sales in 1H25
Last month
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advertising
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kogan.com
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financial results
Kogan.com has revealed impressive financial results for the first half of FY25, with gross sales up 10.3% to USD $492.5 million and profitability increasing significantly.
StyleMatrix launches AI inventory platform for fashion sector
Last month
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crm
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data analytics
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cx
StyleMatrix has unveiled a new AI-driven inventory management platform tailored for fashion and footwear retailers, promising enhanced efficiency and real-time insights.
How to reduce order cancellation rates
Last month
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cx
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martech
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partner programmes
Order cancellations can cost businesses millions; understanding why they happen is crucial. Discover key strategies to reduce these rates and improve customer satisfaction.
Data analysts see AI as career growth, not a threat
Last month
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edutech
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genai
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ai
Research from Alteryx reveals that while 94% of data analysts see their roles becoming more strategic, 76% still rely on spreadsheets for data tasks.