Online shopping stories
New Zealanders still prefer in-store shopping despite rise in online sales due to COVID-19, says Toluna study.
Shopify's rapid growth in the New Zealand market was further accelerated by the pandemic, which saw an eCommerce boom as consumers flocked to online shopping.
While the retail winners of 2020 have enjoyed a phenomenal rise in online sales, they should not get too smug about it.
Google Cloud has launched a suite of solutions to enhance eCommerce and customer experience for global retailers.
Trade Me's top Marketplace listings of 2020 in New Zealand were all inspired by COVID-19, according to the buy and sell platform.
Almost 50% of New Zealanders plan to shop locally this Christmas, with 15% shopping online for the first time due to COVID-19, according to PriceSpy.
Fraudsters are targeting last-minute Christmas shoppers via email and hackers are targeting electronic devices that feature on many wish lists.
Hackers are targeting delivery vendors in email phishing campaigns to exploit the holiday shopping season, warns Check Point.
New Zealanders' shift to online activities during the pandemic is permanent, according to Venture Insights research.
A positive customer experience with a retailer during the festive season will encourage customer loyalty, according to new research from Zendesk.
Bad Bots and DDoS attacks are set to increase cyber risk during the 2020 holiday shopping season, warns Imperva.
New Zealand and Australian shoppers warned of increased cyber scams during November sales season, according to Avast.
BigCommerce has launched Open Checkout, with the ultimate aim of bringing open source innovation to online checkout experiences.
New Zealand retailers urged to embrace immersive digital experiences to win over customers ahead of the holiday season, says Accenture report.
Consumer expectations and online shopping habits, particularly around delivery preferences, are changing significantly and increasing demand on suppliers.
Although, the research shows that there is still plenty for all online retailers to work on to meet rising customer expectations.
Low rates, fiscal stimulus and reopening borders should support New Zealand property values in 2021, though office and retail risks remain.
Remote working has widened attack surfaces, with 40% of executives reporting more cyber attacks as cloud adoption rushed ahead.
Remote workers and online shoppers in New Zealand are facing a surge in Covid-19-themed phishing, ransomware and malware attacks.
MBIE has warned employers that rushed cutbacks can trigger personal grievance claims and costly penalties if proper redundancy process is ignored.