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Optus appoints Pieter van der Merwe as Chief Security & Risk Officer
Unified Communications

Optus appoints Pieter van der Merwe as Chief Security & Risk Officer

Optus has appointed Pieter van der Merwe as Chief Security & Risk Officer to bolster data protection and customer security in Australia's competitive telecom sector.

By Melvin Hipolito • 2 min read • Fri, 6th Jun 2025
Yomojo expands Optus partnership to offer wider telecom suite
Unified Communications

Yomojo expands Optus partnership to offer wider telecom suite

Yomojo has extended its partnership with Optus for three years, expanding to offer mobile, fixed wireless, and NBN services across Australia's telecom network.

By Melania Watson • 3 min read • Thu, 5th Jun 2025
Aussie families face internet lags as homes juggle 20 devices
Malware

Aussie families face internet lags as homes juggle 20 devices

Australian households face rising internet lag as device numbers soar beyond 20, causing streaming and gaming issues; specialist provider Occom offers relief.

By Kaleah Salmon • 4 min read • Thu, 15th May 2025
Superloop to boost Australia Cup with live AI-powered streams
Unified Communications

Superloop to boost Australia Cup with live AI-powered streams

Superloop partners with Football Australia to support the Australia Cup and deliver AI-powered 4K live broadcasts, enhancing coverage for 750+ community teams.

By Melania Watson • 3 min read • Tue, 6th May 2025
Australia's broadband ranks 81st globally amid complaints
Unified Communications

Australia's broadband ranks 81st globally amid complaints

Australia's broadband services are under fire, ranking a dismal 81st globally, as complaints rise by 13% in the last quarter of 2024.

By Kaleah Salmon • 3 min read • Mon, 7th Apr 2025
Nbn network boosts digital inclusion & life satisfaction
EduTech

Nbn network boosts digital inclusion & life satisfaction

A report by Ember Advisors reveals that 76% of nbn users experienced improved life satisfaction in FY24, with significant benefits in employment and education.

By Shannon Williams • 4 min read • Tue, 25th Mar 2025
Commpete backs AUD $3bn fibre upgrade, urges caution
Unified Communications

Commpete backs AUD $3bn fibre upgrade, urges caution

Commpete has backed the Australian Government's AUD $3 billion fibre upgrade while urging caution about its ambitious implementation and alternative technologies.

By Melania Watson • 4 min read • Wed, 15th Jan 2025
Australian telecom complaints reach record low levels
Unified Communications

Australian telecom complaints reach record low levels

Complaints to Australian telecoms have plummeted to record lows, averaging just 2.7 per 10,000 services, signalling improved customer satisfaction.

By Melania Watson • 2 min read • Thu, 14th Nov 2024
Swoop names Anthony Camilleri Head of Infrastructure
Unified Communications

Swoop names Anthony Camilleri Head of Infrastructure

Swoop has appointed Anthony Camilleri as Head of Infrastructure, aiming to enhance its Fibre Broadband services amid significant expansion in Australia.

By Imee Dequito • 3 min read • Thu, 7th Nov 2024
Superloop & Leaptel in AUD $4-5m backhaul partnership
Unified Communications

Superloop & Leaptel in AUD $4-5m backhaul partnership

Superloop has partnered with Leaptel to provide VNNI backhaul services across Australia in a deal valued at AUD$4 million to AUD$5 million.

By Catherine Knowles • 3 min read • Thu, 10th Oct 2024
Tangerine unveils new high speed NBN plans for regional areas
Unified Communications

Tangerine unveils new high speed NBN plans for regional areas

Australian telco Tangerine launches high-speed NBN Fixed Wireless plans in regional areas, offering three pricing tiers to address growing internet demand.

By Melania Watson • 3 min read • Wed, 28th Aug 2024
NBN enhances energy efficiency with Ericsson's tech in Australia
Unified Communications

NBN enhances energy efficiency with Ericsson's tech in Australia

NBN, in partnership with Ericsson, has improved energy efficiency across 2,400 Fixed Wireless towers, cutting power use by 1.3 GWh annually, enough to power 200 homes.

By Kaleah Salmon • 3 min read • Thu, 22nd Aug 2024
Progility Technologies announces new CEO & leadership team changes
Unified Communications

Progility Technologies announces new CEO & leadership team changes

Progility Technologies names David Gilmour as CEO, Megan Hossack as CCO, and Kerry Mitropoulos as COO, marking a strategic push for growth and operational excellence.

By Imee Dequito • 3 min read • Mon, 19th Aug 2024
Vodafone & Hubbl partner to simplify Australian streaming
Unified Communications

Vodafone & Hubbl partner to simplify Australian streaming

Vodafone partners with Hubbl to offer Australians simplified streaming, integrating live TV and on-demand content through its NBN and 5G plans.

By Catherine Knowles • 2 min read • Thu, 4th Jul 2024
Swoop sells Voicehub to Pivotel for AU$9 million in strategic decision
Unified Communications

Swoop sells Voicehub to Pivotel for AU$9 million in strategic decision

Swoop Holdings sells its wholesale voice business, Voicehub, to Pivotel for AUD $9 million, refocusing on core markets post-strategic review.

By Catherine Knowles • 3 min read • Tue, 11th Jun 2024
More Telecom partners with SourseAI for marketing innovation
Unified Communications

More Telecom partners with SourseAI for marketing innovation

More Telecom partners with SourseAI to leverage AI for enhanced marketing strategies, aiming to improve customer engagement and optimise budget use amidst today's economic challenges.

By Sean Mitchell • 3 min read • Thu, 6th Jun 2024
Half of Australian consumers switch mobile providers biennially
Unified Communications

Half of Australian consumers switch mobile providers biennially

Half of Australian mobile users switch carriers biennially, with one-third buying for others, reveals SpinTel study, highlighting value over loyalty and smaller provider appeal.

By Kaleah Salmon • 3 min read • Wed, 5th Jun 2024