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Market research Stories - Page 19

Asian Stories

Market research stories

AI to manage 41% of Singapore customer service by 2027
Digital Transformation

AI to manage 41% of Singapore customer service by 2027

AI is set to manage 41% of Singapore's customer service cases by 2027, as service teams embrace “agentic” tools despite security concerns.

By Shannon Williams • 4 min read • Tue, 13th Jan 2026

Global Stories

Market research stories

Bolt Insights maps how AI will reshape research by 2026
Data Analytics

Bolt Insights maps how AI will reshape research by 2026

Bolt Insights predicts AI-driven, real-time insight, dynamic personas and a new strategist role for researchers will redefine the sector by 2026.

By Sofiah Nichole Salivio • 5 min read • Sat, 17th Jan 2026
China & aerospace lift high-end global 3D printing
Space

China & aerospace lift high-end global 3D printing

Industrial 3D printer shipments return to growth as aerospace demand and a strong China rebound lift high-end metal systems in 2025.

By Sean Mitchell • 4 min read • Fri, 16th Jan 2026
Young UK adults warm to AI help with everyday finances
Fintech

Young UK adults warm to AI help with everyday finances

Most UK adults aged 28-40 would trust AI to manage spare cash and bills, a survey finds, despite low confidence in their own finances.

By Shannon Williams • 4 min read • Thu, 15th Jan 2026
Software-defined vehicles now top priority for carmakers
Private Cloud

Software-defined vehicles now top priority for carmakers

Software-defined vehicles have overtaken EVs and driver-assistance as carmakers' top priority, with zonal designs and cloud-led updates surging.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 15th Jan 2026
AI data management market to hit USD $239.15bn by 2034
Unified Communications

AI data management market to hit USD $239.15bn by 2034

AI data management is set to surge to USD $239.15bn by 2034 as cloud, streaming data and governance needs reshape enterprise data strategy.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 15th Jan 2026
Channel partners shift to data-led growth strategies
Data Analytics

Channel partners shift to data-led growth strategies

Channel partners in five markets plan to prioritise data-led products and consulting in 2026, edging out managed services and subscriptions.

By Shannon Williams • 4 min read • Wed, 14th Jan 2026
AI shifts from cost cutting to growth in boardrooms
Digital Transformation

AI shifts from cost cutting to growth in boardrooms

Global enterprises now see AI less as a cost cutter and more as a revenue engine, with agentic tools and Chief AI Officers rising in boardrooms.

By Kaleah Salmon • 4 min read • Wed, 14th Jan 2026
Zendesk flags APAC demand for transparent, smarter AI CX
Data Analytics

Zendesk flags APAC demand for transparent, smarter AI CX

Zendesk warns APAC brands that rising CX expectations demand transparent, context-rich AI that resolves issues instantly or risks churn.

By Shannon Williams • 5 min read • Tue, 13th Jan 2026
ECOVACS debuts full-scenario home robots & LilMilo at CES
Robotics

ECOVACS debuts full-scenario home robots & LilMilo at CES

ECOVACS launches full-scenario home robots at CES, unveiling new DEEBOT, GOAT, WINBOT and ULTRAMARINE lines plus LilMilo pet bot.

By Sofiah Nichole Salivio • 5 min read • Tue, 13th Jan 2026

Stories from Other Regions

Market research stories

Monzo adds free in-app tax filing for sole traders
Digital Transformation

Monzo adds free in-app tax filing for sole traders

Monzo launches free HMRC-recognised in-app tax filing for sole traders and landlords, ahead of Making Tax Digital for Income Tax in 2026.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 21st Jan 2026
Parents turn to print to ease back-to-school stress
HP

Parents turn to print to ease back-to-school stress

Australian parents report rising back-to-school stress, with many turning to printed planners and checklists to cut screens and calm mornings.

By Mark Tarre • 4 min read • Wed, 21st Jan 2026
US travellers trust AI for trip ideas, not payments
Data Protection

US travellers trust AI for trip ideas, not payments

US travellers embrace AI to plan and compare trips but still prefer to handle bookings and payments themselves amid trust and security concerns.

By Karen Joy Bacudo • 4 min read • Sat, 17th Jan 2026
Argos index reveals UK surge in smart home adoption
Smart Cities

Argos index reveals UK surge in smart home adoption

Smart speakers and TVs dominate UK smart homes as Argos index shows rising demand for security, heating and energy-saving tech.

By Kaleah Salmon • 4 min read • Fri, 16th Jan 2026
Canadian firms lose money after using AI for tax advice
Digital Transformation

Canadian firms lose money after using AI for tax advice

Canadian firms are losing cash and facing fines after using chatbots like ChatGPT for tax advice, a survey of accountants has warned.

By Mark Tarre • 4 min read • Fri, 16th Jan 2026
Employment Hero launches Canada SMB Insight Engine
Data Analytics

Employment Hero launches Canada SMB Insight Engine

Employment Hero launches a quarterly SMB Insight Engine to track Canadian small firms' confidence amid hiring strain and burnout fears.

By Sean Mitchell • 4 min read • Fri, 16th Jan 2026
Money now outweighs health as key to UK life satisfaction
Hybrid & Remote Work

Money now outweighs health as key to UK life satisfaction

Money has overtaken health, time and relationships as the main driver of life satisfaction in the UK, new research from Intuit shows.

By Sean Mitchell • 5 min read • Fri, 16th Jan 2026