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Managed Services stories

Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary expertise often outsource this specialised field to an expert which provides the technology, guidance and recommendations, support and maintenance required. This is a Managed Services engagement, with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the service provider bills only for work done. The MSP model incentivizes preventative maintenance and is especially popular for mid-sized organisations.
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Tim Wintrip appointed CEO of Lemongrass
Last week
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devops
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hyperscale
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partner programmes
Tim Wintrip has been named CEO of Lemongrass, set to take office on 1 January 2025, succeeding Mike Rosenbloom who will join the Board.
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TechConnect partnership saves Marist Brothers 30% on IT costs
Last week
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edutech
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partner programmes
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microsoft
TechConnect's partnership with Marist Brothers has achieved a 30% cut in technology costs and improved their Microsoft Cloud migration strategy.
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Kaspersky blocks over 23M bruteforce attacks in SE Asia
Last week
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firewalls
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network security
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mfa
Kaspersky has blocked over 23 million bruteforce attacks targeting businesses in Southeast Asia in the first half of 2024, highlighting ongoing threats.
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TP-Link partners with Purdicom to expand MSP offerings
This month
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edutech
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partner programmes
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wireless networks
TP-Link has partnered with UK distributor Purdicom to enhance its Omada product offerings for Managed Service Providers across multiple sectors.
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Blue Connections IT appoints new Head of Microsoft and Cloud
This month
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digital transformation
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edge computing
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partner programmes
Blue Connections IT appoints Katrina Marques as Head of Microsoft and Cloud, aiming to strengthen cloud solutions in response to surging demand.
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AI & cybersecurity lead trends in APJ technology report
This month
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data analytics
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iot
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partner programmes
Tech Data's 2024 APJ Direction of Technology Ecosystem Report reveals rising AI demand, cybersecurity focus, and crucial talent gaps across the region.
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Revenite appoints Jonathon Wetton as chief technology officer
This month
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data analytics
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digital transformation
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data science
Revenite has appointed Jonathon Wetton as its new Chief Technology Officer to boost data innovation and enhance AI capabilities for clients.
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Westcon-Comstor becomes AWS distributor for Europe
This month
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digital transformation
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hyperscale
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partner programmes
Westcon-Comstor has secured a deal to be an authorised AWS distributor across Europe, enhancing partner access to cloud solutions and services.
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Kaspersky reports 24 million on-device threats in SE Asia
This month
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malware
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data protection
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partner programmes
Businesses in Southeast Asia faced over 24 million on-device threats in H1 2024, with Vietnam and Indonesia topping the list, according to Kaspersky.
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Atturra acquires NZ's Plan B for NZD20.0M to expand services
This month
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partner programmes
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cloud services
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managed services
Atturra has acquired New Zealand's Plan B for NZD20.0M to enhance its cloud and managed services, expanding its reach across Australia and New Zealand.
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Sumit Mukhija appointed CEO of DCI Data Centers
Last month
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partner programmes
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cleantech
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microsoft
DCI Data Centers has appointed Sumit Mukhija as Chief Executive Officer to drive strategic growth in Asia Pacific markets and enhance data centre services.
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Exclusive: LogicMonitor leads hybrid observability across APJ region
Last month
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saas
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digital transformation
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cx
LogicMonitor is establishing itself as a leader in hybrid observability across the APJ region, focusing on AI-driven solutions to enhance customer success.
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Bugcrowd expands with global CREST accreditation achievement
Last month
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data protection
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devops
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advanced persistent threat protection
Bugcrowd has secured global CREST accreditation, expanding its penetration testing services to the US, Australia, and Singapore following a key acquisition.
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Net Essence acquires Workshop IT with Growth Lending aid
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partner programmes
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it services
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customer service
Net Essence has acquired Workshop IT, enhancing its IT services reach, supported by a loan from Growth Lending to fuel future growth.
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Atturra wins dual honours at Boomi's APJ Partner Summit
Last month
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digital transformation
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partner programmes
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ai
Atturra has garnered two prestigious awards at Boomi's 2024 APJ Partner Summit in Sydney, being named ANZ Partner of the Year and APJ Services Partner of the Year.
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Ransomware attacks surge in Southeast Asia with 57,000 cases
Last month
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ransomware
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partner programmes
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breach prevention
Kaspersky has detected over 57,000 ransomware attacks in Southeast Asia this year, with Indonesia facing the most incidents as cybercriminals target key sectors.
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Interactive enhances Fletcher network with Cisco services
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partner programmes
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cisco
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managed services
Interactive has teamed up with Fletcher Building to enhance its network services, promoting efficiency and cost savings across the construction giant's operations.
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Dbvisit & CYBERTEC team up to boost PostgreSQL services
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dr
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partner programmes
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cloud services
Dbvisit and CYBERTEC have partnered to enhance PostgreSQL adoption, targeting Managed Service Providers with integrated solutions and disaster recovery expertise.
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Zellis recognised as leader in NelsonHall payroll assessment
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partner programmes
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customers
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leadership
Zellis has been named a leader in Digital Payroll and Extended Services Capability in the 2024 NelsonHall Payroll Services NEAT Assessment.
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Mark O’Connor appointed Managing Director at Org
Last month
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partner programmes
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ai
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public sector
Org has appointed Mark O’Connor as Managing Director of its Data, Automation & AI practice, aiming to enhance client strategies in advanced technology.