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Managed Services stories

Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary expertise often outsource this specialised field to an expert which provides the technology, guidance and recommendations, support and maintenance required. This is a Managed Services engagement, with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the service provider bills only for work done. The MSP model incentivizes preventative maintenance and is especially popular for mid-sized organisations.
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Mark O’Connor appointed Managing Director at Org
Last week
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partner programmes
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ai
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public sector
Org has appointed Mark O’Connor as Managing Director of its Data, Automation & AI practice, aiming to enhance client strategies in advanced technology.
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Rimini Street expands database security with new features
Last week
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data protection
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digital transformation
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it automation
Rimini Street has enhanced its Advanced Database Security Suite, offering stronger protections for users of Oracle, SAP, and VMware against various vulnerabilities.
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Kordia strengthens cyber team with two senior hires
This month
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data protection
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private cloud
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digital transformation
Kordia boosts its Cyber Security business with the appointments of Patric Balmer and Elaine McCarthy to enhance managed services and cloud security.
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CybaVerse secures GBP £1.1m funding & new leadership
Last month
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advanced persistent threat protection
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partner programmes
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cybersecurity
CybaVerse has secured over GBP £1.1 million in funding and expanded its leadership team, aiming to enhance cyber security for SMEs.
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Logicalis wins Cisco Global Sustainability award again
Last month
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partner programmes
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cleantech
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cisco
Logicalis has been honoured as Global Sustainability Partner of the Year at Cisco's Partner Summit 2024, marking its second consecutive win for promoting sustainable tech practices.
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OpSys appoints Shanna Daly as first Chief Security Officer
Last month
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ransomware
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advanced persistent threat protection
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soc
OpSys Australia has appointed Shanna Daly as its first Chief Information Security Officer to enhance cybersecurity operations and services.
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HCLTech & Transport for NSW extend partnership to 2028
Last month
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partner programmes
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managed services
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transport for nsw
HCLTech and Transport for NSW have extended their partnership for five years to enhance transport services and customer experiences in New South Wales.
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Fujitsu launches dedicated AWS cloud practice in Australia
Last month
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digital transformation
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hyperscale
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partner programmes
Fujitsu has launched a dedicated AWS practice in Australia to provide comprehensive cloud solutions as the local market nears AUD $38.1 billion by 2027.
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How to unlock efficiency dividends in digitally-minded Australian organisations
Last month
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digital transformation
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partner programmes
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managed services
As Australian organisations seek greater efficiency, automation in IT infrastructure emerges as a vital strategy to boost productivity and reduce manual tasks.
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Systal appoints Bob Murphy as Non-Executive Director
Last month
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partner programmes
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cloud services
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ibm
Systal Technology Solutions has appointed Bob Murphy as Non-Executive Director, aiming to enhance its international growth strategy with his expertise.
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Transpower partners with Spark for TransGO network upgrade
Last month
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smartphones
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uc
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partner programmes
Transpower partners with Spark to upgrade the TransGO fibre optic network, enhancing critical infrastructure with improved connectivity, digitisation, and mobility.
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Bugcrowd partners with Cyber Vigilance to boost UK cybersecurity
Wed, 25th Sep 2024
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uc
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cloud security
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partner programmes
Bugcrowd partners with Cyber Vigilance to tackle UK cybersecurity skills shortage, leveraging Bugcrowd's hacker community for enhanced security services.
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Thoughtworks & CYN unveil AI solution backed by Scottish Govt
Tue, 24th Sep 2024
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data analytics
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digital transformation
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it automation
Thoughtworks and CYN launch an AI-powered solution, backed by the Scottish Government, to streamline enterprise operations and improve public service accessibility.
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Synergy approved for NZ Govt supplier marketplace Pae Hokohoko
Tue, 24th Sep 2024
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cx
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martech
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partner programmes
Synergy Enterprise Solutions joins Pae Hokohoko, enhancing New Zealand government services with advanced CX solutions through its Zendesk partnership.
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OVHcloud launches global Managed Rancher Service for multi-cloud
Thu, 19th Sep 2024
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public cloud
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multi-cloud
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partner programmes
OVHcloud launches a global Managed Rancher Service in collaboration with SUSE, aiming to simplify multi-cloud and Kubernetes cluster management for enterprises.
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Ocado & Zitcha unveil new advertising platform Ocado Ads
Wed, 18th Sep 2024
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devops
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data analytics
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martech
Ocado Retail partners with Zitcha to launch Ocado Ads, a new retail media platform aiming to personalise advertising and drive growth in the UK’s fastest-growing grocer.
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Nebula & Ampito form global partnership for IT services boost
Fri, 13th Sep 2024
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data analytics
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partner programmes
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cleantech
Nebula Global Services partners with IT specialist Ampito to fast-track global expansion. The collaboration leverages Nebula’s network and sustainability focus.
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Infinigate Cloud partners with N-able to expand EU cloud services
Wed, 11th Sep 2024
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dr
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partner programmes
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cloud services
Infinigate Cloud partners with N-able to expand cloud solutions across the UK, Ireland, Germany, France, the Netherlands, and Switzerland, enhancing MSP services.
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Interactive partners with Homestyle for aged care IT solutions
Mon, 9th Sep 2024
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partner programmes
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cloud services
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managed services
Homestyle Aged Care partners with Interactive for comprehensive IT solutions to enhance resident safety and data security, addressing critical aged care challenges in Victoria.
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Exclusive: Precisely's glowing innovation in data integrity and customer experience
Fri, 6th Sep 2024
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uc
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hyperscale
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cx
Precisely’s innovative solutions in data integrity have driven substantial growth, transforming customer experiences for 12,000 enterprises worldwide.