Loyalty programmes stories
Consumers favour 25% discount in exchange for emails
Yesterday
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cx
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martech
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data privacy
Research by Daemon reveals that 58% of consumers would share their email for a 25% discount, indicating a generational divide in data sharing willingness.
Study shows personalisation key to consumer loyalty in UK
4 days ago
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cx
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martech
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personalisation
A new study reveals 51% of UK consumers prefer brands they've interacted with positively, highlighting the growing demand for personalised shopping experiences.
Gen Z lead brand switching due to boredom and price hikes
Last month
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martech
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personalisation
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cdp
SAP Emarsys reveals changing Aussie consumer behaviours, with 41% of Gen Z ditching brands from boredom and 65% swayed by rising costs.
How to future-proof your loyalty program with a ‘real-time’ strategy
Thu, 26th Sep 2024
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cx
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martech
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commerce systems
As customers demand instant gratification, brands must future-proof loyalty programmes with real-time strategies, like Woolworths' 2022 pivot to immediacy.
Australian shoppers lose brand loyalty in CPG industry shift
Thu, 5th Sep 2024
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ecommerce
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loyalty programmes
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revenue
New SAP Emarsys research reveals 62% of Australian shoppers aren't loyal to consumer-packaged goods brands, urging brands to innovate consumer engagement strategies.
Heymax & Visa launch sustainable travel rewards campaign
Fri, 30th Aug 2024
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payment technologies
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visa
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airlines
Heymax and Visa launch a campaign promoting sustainable travel in Singapore, offering 2 million miles for MRT and bus rides, aiming to boost green practices.
Fresha secures $31 million from J.P. Morgan for expansion
Fri, 23rd Aug 2024
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martech
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cdp
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ai
Fresha secures a $31 million venture debt facility from J.P. Morgan to fuel expansion, enhance AI capabilities, and support new market entries.
Social platforms key for brands to drive growth, says Circana
Thu, 22nd Aug 2024
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ar, vr & metaverse
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youtube
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instagram
Circana's new report reveals social e-commerce as a key driver in accelerating consumer purchases, emphasising the importance of data and personalised experiences for brands.
Supermarkets lead in online personalisation, beating all sectors
Thu, 22nd Aug 2024
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loyalty programmes
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optimizely
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consumer expectations
Optimizely research reveals UK supermarkets excel in online personalisation, with 21% of shoppers ranking them top, while train operators lag behind.
SAP Emarsys & Annex Cloud to transform customer loyalty
Thu, 11th Jul 2024
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cx
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martech
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loyalty programmes
SAP Emarsys integrates with Annex Cloud to revolutionise customer loyalty, offering brands an SAP Endorsed App that enhances personalised omnichannel experiences.
Salesforce report highlights AI adoption & data challenges in Singapore
Tue, 11th Jun 2024
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martech
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personalisation
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cdp
Salesforce's new State of Marketing report reveals that 78% of Singaporean marketers have adopted AI, yet only 21% are satisfied with data unification.
Australians flock to loyalty programmes amidst living costs surge
Wed, 6th Mar 2024
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cx
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martech
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personalisation
Amidst rising living costs, 95% of Australians utilise loyalty programmes, with usage up 18% YoY, according to a study by Pureprofile and Retail Doctor Group.
Airtime Rewards appoints Annika Fuchs to spearhead international expansion
Thu, 22nd Feb 2024
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loyalty programmes
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airtime rewards
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retailers
Airtime Rewards appoints Annika Fuchs, ex-Readly executive, as Head of International Expansion, aiming to replicate its UK success globally.
How Innovative Loyalty Programs Boost Customer Retention
Mon, 19th Feb 2024
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cx
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martech
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subscriptions
Retail subscriptions have proven to be key in fostering enduring brand loyalty and customer retention, responding to changing consumer behaviours and economic shifts.
Revolutionising the Future of Loyalty: Insights from Industry Leaders
Mon, 5th Feb 2024
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data analytics
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cx
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martech
Industry heavyweights shed light on the future of brand loyalty, stressing the importance of technological innovation, personalisation and ethical engagement.
Loyalty programs and innovation, experts reveal all
Wed, 31st Jan 2024
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cx
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martech
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commerce systems
As technology advances and consumer behaviours evolve, loyalty programs require new-age strategies, explain Australian Loyalty Association (ALA) experts and emerging talent in all-inclusive interviews.
Antavo launches academy to foster customer loyalty & enhance skills
Fri, 3rd Nov 2023
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cx
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martech
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partner programmes
Antavo, the loyalty cloud platform, has launched the Antavo Academy, a training scheme that offers hands-on tutoring and certification.
Video: 10 Minute IT Jams - An update from Eagle Eye
Mon, 25th Sep 2023
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saas
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loyalty programmes
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eagle eye
Eagle Eye's Miles Toolin discusses the company's AI-driven loyalty and promotions platform and its plans for the APAC market. #TechDay #marketing.
Loyalty Now lists digital loyalty program benefits for businesses
Thu, 14th Sep 2023
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data protection
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cx
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martech
According to Loyalty Now, it's important to look for a flexible solution instead of a one-size-fits-all promise.
Australian unions link with hi-tech company Loyalty Now
Thu, 24th Aug 2023
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loyalty programmes
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loyalty now
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economy
Australian workers struggling with cost-of-living pressures will be able to get cash back on day-to-day purchases under a new hi-tech program.