Hospitality stories - Page 1
Major brands to boost investment in loyalty programmes
Today
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crm
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digital transformation
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personalisation
A study by Apadmi reveals that 67% of major brands plan to elevate investments in digital customer loyalty programmes over the upcoming year.
EVT introduces AI solution for feedback at Aussie cinemas
Yesterday
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data analytics
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cx
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martech
EVT has unveiled an AI-driven sentiment analysis tool for its Australian cinemas, enhancing customer feedback processing and improving service quality.
GCX Managed Services reports strong growth in 2023
2 days ago
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uc
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network infrastructure
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digital transformation
GCX Managed Services reports impressive year-on-year growth driven by global customer acquisition, with plans to enhance offerings amid expanding automation.
AI tools revolutionise hospitality guest interaction
Last month
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crm
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digital transformation
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ai
The hospitality sector embraces AI to enhance guest experiences, as SevenRooms launches innovative tools promising to streamline operations and reduce costs.
Infor unveils AI-powered revenue management for hotels
Mon, 24th Feb 2025
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genai
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ai
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infor
Infor has unveiled a new AI-driven Revenue Management Solution designed to help hotels optimise pricing strategies and enhance profitability across various sectors.
Australian Venue advances retail network with new partners
Thu, 20th Feb 2025
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cx
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martech
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digital marketing
Australian Venue has partnered with Zitcha, Mercato, and Perion to enhance its Retail Media Network, AVC experience+, streamlining advertising operations.
Grandstream unveils GWN7670, its first Wi-Fi 7 access point
Thu, 6th Feb 2025
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network infrastructure
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grandstream
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network management
Grandstream has launched its GWN7670 Wi-Fi 7 access point, achieving speeds up to 3.6Gbps to enhance connectivity for small-to-medium businesses.
Adyen highlights rising fraud trends in Singapore, 2025
Tue, 4th Feb 2025
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data protection
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fintech
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ecommerce
Adyen reveals a surge in innovative fraud tactics in Singapore, highlighting challenges for retailers as consumers demand stronger security measures.
Planday: How AI & tech will change hospitality by 2025
Fri, 24th Jan 2025
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data analytics
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cx
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martech
Planday's 2025 Tech Trends Report reveals that while all hospitality operators see AI's value, only 17% fully understand its potential impact on their businesses.
Hexaware collaborates with AWS to boost cloud adoption
Wed, 22nd Jan 2025
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digital transformation
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hyperscale
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cx
Hexaware Technologies has partnered with Amazon Web Services to enhance cloud adoption and deliver generative AI solutions across multiple sectors.
Microblink reports strong 2024 growth in ID verification sector
Tue, 21st Jan 2025
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fintech
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hcm
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ai
Microblink has reported robust growth in 2024, buoyed by rising demand for its identity verification solutions and expanded integration on Google Cloud.
Brightcove earns ISO data security certification, ISO 27001
Fri, 17th Jan 2025
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data protection
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soc
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risk & compliance
Brightcove has secured the ISO/IEC 27001 certification, reinforcing its commitment to data protection in sectors including media, retail, and finance.
PPDS appoints Lutz Harder as interactive displays manager
Fri, 17th Jan 2025
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edutech
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digital signage
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cleantech
PPDS has appointed Lutz Harder as its new Global Product Manager for Interactive Displays, tasked with enhancing its market presence in key sectors.
Eight hospitality tech trends transforming pubs in 2025
Mon, 13th Jan 2025
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surveillance
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data analytics
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digital transformation
As pubs brace for 2025, eight key technology trends are set to revolutionise operations, optimising efficiency and enhancing customer experiences.
Motorola to acquire Theatro, enhancing AI for workers
Mon, 13th Jan 2025
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saas
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edutech
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motorola solutions
Motorola Solutions is set to acquire Theatro, a Texas-based firm specialising in AI-driven software for frontline workers, enhancing safety and productivity.
AI in hospitality: Real-world applications shaping today's operations
Mon, 6th Jan 2025
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data analytics
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ai
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customer service
Artificial intelligence is transforming the hospitality sector in Australia, with 85% of operators embracing AI to enhance efficiency and guest experience.
Humanforce acquires LiveHire in USD $17.2M HR tech deal
Thu, 19th Dec 2024
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hcm
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recruitment
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local government
Humanforce has acquired Australian HR tech firm LiveHire for USD $17.2 million, marking its fourth acquisition in two years to enhance workforce solutions.
TP-Link partners with Purdicom to expand MSP offerings
Fri, 13th Dec 2024
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edutech
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partner programmes
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wireless networks
TP-Link has partnered with UK distributor Purdicom to enhance its Omada product offerings for Managed Service Providers across multiple sectors.
Canto launches platform to aid in digital asset management
Thu, 12th Dec 2024
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digital transformation
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cx
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martech
Canto has launched Canto PIM, a platform aiming to simplify digital asset and product data management for brands amidst rising content demands.
YCK Laneways adopts SafeSpace platform for 16 venues
Wed, 11th Dec 2024
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law
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support
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human rights
YCK Laneways has launched the SafeSpace@elevate platform across 16 Sydney venues to enhance safety and support in hospitality workplaces.