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Conversational AI Stories - Page 25

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Conversational AI stories

ServiceNow buys Moveworks to build AI 'front door'
Digital Transformation

ServiceNow buys Moveworks to build AI 'front door'

ServiceNow buys AI assistant specialist Moveworks to create a single conversational 'front door' into automated workflows across the enterprise.

By Sean Mitchell • 4 min read • Wed, 17th Dec 2025
LG unveils AI-first Signature 'quiet luxury' range at CES
Customer Experience

LG unveils AI-first Signature 'quiet luxury' range at CES

LG is marking a decade of its Signature brand at CES 2026 with AI-first 'quiet luxury' fridges, ovens and design-led appliance ranges.

By Sean Mitchell • 4 min read • Tue, 16th Dec 2025
Zoom launches AI Companion 3.0 with agentic workflows
Unified Communications

Zoom launches AI Companion 3.0 with agentic workflows

Zoom unveils AI Companion 3.0, adding agentic workflows, a browser hub for work orchestration and standalone access from USD $10 a month.

By Sean Mitchell • 6 min read • Tue, 16th Dec 2025
Adobe brings Photoshop, Express & Acrobat into ChatGPT
Data Protection

Adobe brings Photoshop, Express & Acrobat into ChatGPT

Adobe embeds Photoshop, Express and Acrobat inside ChatGPT, giving hundreds of millions free, conversational access to its creative tools.

By Sean Mitchell • 5 min read • Sat, 13th Dec 2025
AI to redefine eCommerce discovery, emotion & subs by 2026
Digital Transformation

AI to redefine eCommerce discovery, emotion & subs by 2026

AI is set to reshape eCommerce by 2026, powering discovery, emotional journeys and flexible subscriptions built on cleaner product data.

By Kaleah Salmon • 5 min read • Fri, 12th Dec 2025
Conversational AI set to reshape legal knowledge work
DevOps

Conversational AI set to reshape legal knowledge work

Conversational AI agents are poised to become lawyers' primary interface to knowledge, automating complex workflows while humans oversee quality.

By Shannon Williams • 4 min read • Fri, 12th Dec 2025
Shippo unveils AI shipping platform for agentic commerce
Customer Experience

Shippo unveils AI shipping platform for agentic commerce

Shippo has launched MCP, an AI-powered platform that lets commerce-focused agents turn natural language shipping requests into live actions.

By Catherine Knowles • 5 min read • Thu, 11th Dec 2025
Amazon boosts S3 Vectors with bigger scale & faster queries
Storage

Amazon boosts S3 Vectors with bigger scale & faster queries

Amazon Web Services launches Amazon S3 Vectors with 40x more scale, faster queries, and up to 90% cost savings for vast AI vector data storage.

By Sean Mitchell • 3 min read • Fri, 5th Dec 2025
AI set to reshape customer trust, transparency & service by 2026
Customer Experience

AI set to reshape customer trust, transparency & service by 2026

By 2026, AI will transform customer service with firms mandated to disclose AI use, boost transparency, and balance trust and security in interactions.

By Melania Watson • 4 min read • Fri, 5th Dec 2025
The rise of Agentic AI: Why procurement needs intelligence, not more dashboards
Data Analytics

The rise of Agentic AI: Why procurement needs intelligence, not more dashboards

Procurement teams face rising risks and data overload; agentic AI, like Agent Bob, offers instant intelligence beyond static dashboards to boost strategic decisions.

By George Hannaford • 2 min read • Sun, 23rd Nov 2025
Omada named leader & innovator in QKS Group IGA report
Hybrid Cloud

Omada named leader & innovator in QKS Group IGA report

Omada has been named a Leader and Emerging Innovator in QKS Group's SPARK Matrix for Identity Governance and Administration, praised for its AI-driven platform.

By Melvin Hipolito • 2 min read • Sat, 22nd Nov 2025
ThoughtSpot launches StartupSpot to offer startups AI analytics
Data Protection

ThoughtSpot launches StartupSpot to offer startups AI analytics

ThoughtSpot has unveiled StartupSpot, a programme offering early-stage firms AI analytics integration for USD $12,999 per year, aiding data-driven product features.

By Sean Mitchell • 3 min read • Fri, 21st Nov 2025
RobobAI unveils Agent Bob to transform procurement insights
Private Cloud

RobobAI unveils Agent Bob to transform procurement insights

RobobAI launches Agent Bob, an AI tool transforming procurement by delivering instant strategic insights via natural language interaction with spend data.

By Melvin Hipolito • 3 min read • Fri, 21st Nov 2025
Commvault CEO AI shift demands new resilience model
Edge Computing

Commvault CEO AI shift demands new resilience model

Commvault CEO Sanjay Mirchandani used his SHIFT keynote in New York to argue that enterprises must prepare for a new era of AI-driven resilience.

By Sean Mitchell • 4 min read • Fri, 21st Nov 2025

Stories from Other Regions

Conversational AI stories

Security methods, safety goals: Rethinking AI red teaming
DevOps

Security methods, safety goals: Rethinking AI red teaming

AI red teaming blends security tactics with safety goals to prevent exploits in chatbots, defending users from harm beyond classic cyber threats.

By Milton Leal • 4 min read • Tue, 25th Nov 2025
Goodbye Bots, Hello Conversations: How GenAI is Transforming Telco Customer Service
Digital Transformation

Goodbye Bots, Hello Conversations: How GenAI is Transforming Telco Customer Service

GenAI is revolutionising telco customer service by replacing rigid bots with natural conversations, enhancing personalisation and speeding up support resolution.

By Amir Mehmood • 5 min read • Fri, 21st Nov 2025
Ask Iris brings AI-powered conversational insights to Iris platform
DevOps

Ask Iris brings AI-powered conversational insights to Iris platform

Cro Metrics launches Ask Iris, an AI chat tool on Iris platform, enabling easy, secure access to experimental data via natural language queries.

By Melania Watson • 3 min read • Fri, 21st Nov 2025
GEO: Why Generative Engine Optimization will reshape communication strategies by 2026
Marketing Technologies

GEO: Why Generative Engine Optimization will reshape communication strategies by 2026

By 2026, Generative Engine Optimization will transform digital visibility, demanding brands prioritise clear, consistent narratives for AI-generated answers over traditional SEO.

By Tilo Bonow • 4 min read • Fri, 21st Nov 2025