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Adobe names winners of 2026 Experience Maker Awards
Digital Transformation

Adobe names winners of 2026 Experience Maker Awards

Adobe names 2026 award winners as Costa Crociere, TSB Bank, the NFL and Lenovo are honoured for data-led customer engagement.

By Sean Mitchell • 4 min read • Last month
Adobe launches CX Enterprise to unify AI customer workflows
Digital Transformation

Adobe launches CX Enterprise to unify AI customer workflows

Adobe unveils CX Enterprise to let brands run AI-powered customer journeys across partner platforms, with new agents, governance and orchestration tools.

By Sean Mitchell • 4 min read • Last month
Outpayce & Riskified launch airline fraud protection
Data Analytics

Outpayce & Riskified launch airline fraud protection

Outpayce and Riskified to roll out airline fraud and chargeback protection worldwide, with first Asia-Pacific airline launch due in 2026.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Akamai appoints Sean Li to lead Asia Pacific sales
Digital Transformation

Akamai appoints Sean Li to lead Asia Pacific sales

Akamai names Sean Li as Senior Vice President for Asia Pacific and Japan, as the firm sharpens its cloud, security and AI push in the region.

By Sean Mitchell • 4 min read • Last month
OpenAI raises USD $122 billion in record AI funding
Software-as-a-Service

OpenAI raises USD $122 billion in record AI funding

OpenAI secures USD $122 billion in funding as Amazon, Nvidia and SoftBank back a rapid expansion in compute, enterprise tools and product plans.

By Mark Tarre • 4 min read • Last month
Lessons from the frontlines: A woman's journey in payments and leadership
Fintech

Lessons from the frontlines: A woman's journey in payments and leadership

From hyperinflation in Sofia to leading fintech in New York, a CFO shows how resilience and risk‑taking can redefine women's careers.

By Aglika Dotcheva • 5 min read • Tue, 3rd Mar 2026
Rainforest adds PayPal to unify vertical software checkout
Crypto

Rainforest adds PayPal to unify vertical software checkout

Rainforest adds PayPal, Venmo and PayPal Pay Later to its unified checkout for vertical software, aiming to shift users from cash and cheques.

By Karen Joy Bacudo • 4 min read • Tue, 3rd Mar 2026
Kentico reveals Site of the Year 2025 award winners
Software-as-a-Service

Kentico reveals Site of the Year 2025 award winners

Kentico crowns global winners of its Site of the Year 2025 awards, spotlighting standout Xperience-powered digital projects across sectors.

By Sofiah Nichole Salivio • 4 min read • Fri, 27th Feb 2026
SAP rebrands Emarsys as Engagement Cloud for AI CX
Software-as-a-Service

SAP rebrands Emarsys as Engagement Cloud for AI CX

SAP renames Emarsys as Engagement Cloud, adding an enterprise edition to unify governed, AI-driven customer interactions across systems.

By Sofiah Nichole Salivio • 3 min read • Sat, 21st Feb 2026
Wesfarmers, Microsoft deepen AI & cloud retail pact
Data Analytics

Wesfarmers, Microsoft deepen AI & cloud retail pact

Wesfarmers is deepening its AI and cloud pact with Microsoft to roll out Copilot tools, agents and data platforms across its retail brands.

By Sean Mitchell • 3 min read • Fri, 13th Feb 2026
DryRun unveils AI DeepScan Agent for faster code risk
Application Security

DryRun unveils AI DeepScan Agent for faster code risk

DryRun launches DeepScan Agent, an AI tool that scans whole codebases in hours to rank real-world security risks and speed remediation.

By Shannon Williams • 4 min read • Thu, 5th Feb 2026
Klaviyo boosts EMEA growth, names Europe-based Co-CEO
Software-as-a-Service

Klaviyo boosts EMEA growth, names Europe-based Co-CEO

Klaviyo posts 48% EMEA revenue surge, names Europe-based Co-CEO Chano Fernández to spearhead international and AI-driven retail push.

By Mark Tarre • 4 min read • Mon, 12th Jan 2026

Stories from Other Regions

Commerce stories

Payments NZ appoints Michael Ahie as Chair of Board
Fintech

Payments NZ appoints Michael Ahie as Chair of Board

Payments NZ names Michael Ahie as Board Chair to provide continuity as it works with banks, regulators and government on payments modernisation.

By Mark Tarre • 3 min read • 6 days ago
SAP finds UK brands overestimate customer experience
Customer Relationship Management

SAP finds UK brands overestimate customer experience

SAP warns UK brands drastically overrate their customer experience as consumers report disjointed, impersonal service despite AI investment.

By Sofiah Nichole Salivio • 4 min read • Wed, 25th Mar 2026
Ecommpay shortlisted for three Retail Systems Awards
Fintech

Ecommpay shortlisted for three Retail Systems Awards

Ecommpay has been shortlisted in three Retail Systems Awards, spotlighting its payments innovation and in-house fraud prevention tools.

By Sofiah Nichole Salivio • 3 min read • Fri, 20th Mar 2026
Co-op extends VoCoVo headset rollout to 2,300 stores
Customer Experience

Co-op extends VoCoVo headset rollout to 2,300 stores

Co-op signs five-year VoCoVo deal to roll out upgraded S5 Pro headsets to 2,300 UK stores, boosting safety and service on the shop floor.

By Sofiah Nichole Salivio • 4 min read • Wed, 18th Mar 2026
Mastercard tests first AI agent-led payments in NZ
Fintech

Mastercard tests first AI agent-led payments in NZ

Mastercard and Westpac have trialled New Zealand's first fully authenticated AI agent-led payments for cinema tickets and hotel bookings.

By Joseph Gabriel Lagonsin • 5 min read • Tue, 17th Feb 2026