About Catherine
Catherine Knowles
Journalist
Currently working as a freelance writer and content creator, Catherine has a keen interest in all areas of technology and storytelling in our digital age. Having worked with a number of businesses and people across media, education, publishing and communications, Catherine has a definite respect for common sense, great content and turning ideas into reality.
Stories by Catherine - Page 198
Zendesk adds AI capabilities to customer support solutions
Mon, 3rd Oct 2022
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uc
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cx
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martech
Zendesk recently announced Intelligent Triage and Smart Assist, new artificial intelligence (AI) solutions empowering businesses with customer support.
Black Lotus Labs discovers new, multipurpose malware
Fri, 30th Sep 2022
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malware
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ddos
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cybersecurity
Black Lotus Labs, the threat intelligence team at Lumen, has discovered a new, rapidly growing, multipurpose malware written in the Go programming language.
Trellix set to launch new unified partner program in 2023
Fri, 30th Sep 2022
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partner programmes
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ai security
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xdr
Trellix announces Trellix Xtend, a partner program designed to boost profitability and growth in its global partner ecosystem.
BlackLine adds tax hyperautomation capabilities to its solutions
Fri, 30th Sep 2022
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fintech
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risk & compliance
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tax
The extension to BlackLine's intercompany solutions comes in response to organisations facing increasing intercompany tax scrutiny globally.
Kyndryl launches open solution, powered by co-creation
Fri, 30th Sep 2022
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hcm
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collaboration
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payroll systems
Kyndryl Vital is led by global teams of designers who work alongside customers and partners to define and solve complex problems with innovation.
Qlik and Databricks partnership advances cloud analytics
Fri, 30th Sep 2022
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data analytics
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martech
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planning
Qlik has announced two significant enhancements to its partnership with Databricks that make it easier for customers to combine Qlik's solutions and Databricks.
Fortinet advances AIOps to aid the hybrid workforce
Fri, 30th Sep 2022
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firewalls
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network infrastructure
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network security
Fortinet introduces enhanced AIOps capabilities across its networking portfolio, including AI-based network operations management for 5G/LTE gateways.
IBM releases Transformation Index to assist cloud innovation
Thu, 29th Sep 2022
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hybrid cloud
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digital transformation
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multi-cloud
IBM has released its Transformation Index: State of Cloud, commissioned by the company and conducted by an independent research firm.
Trellix enables greater cyber resiliency with extended XDR platform
Thu, 29th Sep 2022
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siem
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advanced persistent threat protection
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ai security
Trellix expands its XDR platform, offering cyber resiliency and improved security operations for over 40,000 customers.
UiPath and Microsoft partner to empower best-in-class automation
Thu, 29th Sep 2022
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it automation
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microsoft
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cloud services
UiPath partners with Microsoft to develop automation experiences and integrations, offering enhanced productivity for customers using Microsoft Office.
ServiceNow improves operational intelligence with new solutions
Wed, 28th Sep 2022
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devops
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apm
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risk & compliance
ServiceNow has unveiled new solutions in its Now Platform Tokyo release to enhance operational intelligence and trust.
Enterprises yet to fully commit to cybersecurity - CompTIA
Wed, 28th Sep 2022
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saas
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ransomware
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cybersecurity
Fortifying cybersecurity defences is an ongoing challenge for many organizations, according to new research from CompTIA.
Kaspersky uncovers new malicious malware NullMixer
Wed, 28th Sep 2022
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malware
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martech
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advanced persistent threat protection
Kaspersky researchers have uncovered a new malware stealing users credentials, address, credit card data, cryptocurrencies, and accounts.
Huawei reveals next steps for cloud network innovation
Tue, 27th Sep 2022
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digital transformation
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multi-cloud
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wireless networks
Huawei unveiled the upgrades of its Intelligent Cloud-Network Solution and its Wireless Intelligent Network Architecture whitepaper at the recent Huawei event.
Trellix advances threat intelligence with new research centre
Tue, 27th Sep 2022
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advanced persistent threat protection
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ai security
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xdr
Trellix has announced the establishment of the Trellix Advanced Research Center to advance global threat intelligence.
Cloudflare brings Data Localisation Suite to more APAC businesses
Tue, 27th Sep 2022
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ddos
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data protection
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cloud provider
Cloudflare's Data Localisation Suite is now available in Australia, India, and Japan, helping businesses comply with data localisation obligations.
Nutanix rolls out next era of its global partner program
Thu, 22nd Sep 2022
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crm
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converged infrastructure
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cx
Nutanix launches revamped Elevate partner program to improve partner engagement and support throughout the customer lifecycle.
Cybereason delivers nation-state level of protection to enterprises
Thu, 22nd Sep 2022
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malware
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data protection
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xdr
Cybereason has announced new advancements in Cybereason NGAV that deliver nation-state level protection for organisations of all sizes.
Kaspersky updates endpoint detection and response solution
Thu, 22nd Sep 2022
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it automation
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edr
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cybersecurity
Kaspersky updates Endpoint Detection and Response Optimum, offering advanced automated detection and tailored incident response recommendations.
Jabra launches AI-powered SaaS solution for contact centres
Thu, 22nd Sep 2022
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saas
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crm
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uc
Engineered to transform contact centre call experiences, the solution employs AI technology that provides real-time insights to improve customer calls.