Telcos stories

As telcos strive to meet evolving consumer demands, the rise of observability tools is crucial for enhancing digital customer experiences in the 5G era.

The Communications Alliance is pushing for a safe harbour in the new Scams Prevention Framework to protect telcos from excessive liabilities.

A Juniper Research study projects that communications APIs could generate USD $35 billion for operators by 2027, as demand for rich media messaging and conversational AI rises.

CloudBlue VP Lincoln Lincoln has unveiled secrets to success in the subscription economy, emphasising seamless tech, small starts, and human touch in sales.

Modern enterprises must master observability to meet soaring digital demands in the APAC region, blending legacy systems with agile, predictive solutions.

Singapore-based SleekFlow has named Gao Lei, former LinkedIn China CTO, as its new Chief Technology Officer to spearhead tech transformation and innovation.

PayTo is revolutionising payments for Australian telcos, offering faster processing, lower costs, and enhanced customer trust, setting a new industry standard.

SourseAI partners with Moflix to revolutionise telcos with AI and digital-first tools, aiming to better personalise and simplify the customer experience.

OliverIQ launches a SHaaS platform empowering CSPs such as telcos and ISPs to offer seamless smart home automation and 24/7 support under their own brands.

To mark its first anniversary, One NZ has launched the One Wallet, a state-of-the-art digital wallet pre-loaded with a combined value of $37 million.

Autonom8 unveils a GenAI-backed vKYC platform for India's telecommunications and banking sectors, promising advanced customer compliance onboarding with robust fraud detection.

Lifecycle Software unveils mark-challenging platform, NEXUS, offering 'first of its kind' MVNE capabilities; promising swift, cost-effective market entry for aspiring MVNOs.

Amid a 6% YoY dip in Australia's smartphone market, Apple and Google's new releases drive a QoQ rise of 14.2%, while the average selling price experiences a 7.1% surge.

In a strategic global alliance, data visualisation provider Tollring enhances the Microsoft ecosystem offerings of Australian service provider PingCo with its powerful call analytics and recording services.

ServiceNow and NVIDIA have teamed up to deliver GenAI-powered solutions designed to boost telecoms management.

Onebite research brings hope and concerns for tech and telcos in 2024, highlighting fears about Generative AI.

Flourishing firms, Tangerine and More, deepen C-suite capacity with the appointment of digital transformation expert, Matt Conquest, as their new Chief Information Officer.

Tech Mahindra rolls out Sunrise, a digital MVNE platform for Switzerland's largest privately-owned operator, reducing telco onboarding time by 70% via digitalisation.

Amdocs is leading the way in the B2B telecom evolution, providing innovative solutions to Communication Service Providers (CSPs) and unlocking new avenues for growth.

Australian start-up SourseAI partners with South African telecoms innovator Melon Mobile, expanding its global reach, following recent Series A funding.