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Retailers stories

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Flexible payment options vital in boosting eCommerce sales
Last week
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bnpl
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retailers
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online shopping
With the cost-of-living crisis putting pressure on household incomes, the need for flexible payment options has never been more urgent.
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BigCommerce advances enterprise platform to drive merchant growth
This month
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saas
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retailers
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bigcommerce
BOPIS continues to grow and has become an important tool for merchants with online and physical stores to provide a seamless experience between them.
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Meet the metaverse generation: What consumers want from the metaverse
This month
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metaverse
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retailers
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marketing
“There has been a lot of hype about the potential of the metaverse, but very little is known about what consumers expect."
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Oxford spin-out Aistetic’s AI tool for clothing measurements
This month
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ai
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low-code
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online shopping
Oxford University tech spin-out Aistetic’s new AI tool that scans the human body to provide accurate clothing measurements will save billions for UK retailers.
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SM Retail partners Fluent Commerce in the Philippines
Last month
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inventory management systems
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commerce systems
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omnichannel
Fluent Order Management has gone live nationwide for SM Retail with the option to be used by over 50 brands, with Shop SM being the first cab off the rank.
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Retailers to leverage technology to get ahead of customer demand
Fri, 27th Jan 2023
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cx
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retailers
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aruba networks
Against an uncertain macro environment, customers are going to be increasingly selective with how and where they spend their money in 2023.
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Retailers can boost growth despite eCommerce declines
Wed, 21st Dec 2022
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retailers
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online shopping
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ecommerce
To achieve ultimate success in online retail, retailers need an end-to-end ecommerce solution that integrates with their business systems. 
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Leading eCommerce logistics provider expands into ANZ
Fri, 16th Dec 2022
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retailers
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market
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international
The company states it is well-positioned to widen its scope and provide customers in the two countries with its professional eCommerce shipping solutions.
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Retailers remain confident in face of economic uncertainty
Thu, 15th Dec 2022
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retailers
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salesforce
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supply chain & logistics
Retailers prepared to retrain sellers for a new reality of rising inflation, supply chain bottlenecks and regulatory uncertainty.
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Aussie retailers benefit from Cyber Sales period - report
Mon, 12th Dec 2022
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cx
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retailers
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sales
Pattern has released a new report indicating that the recent Cyber Sales period delivered strong results for Australian retailers.
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Enable acquires Profectus’ rebate deal management platform
Fri, 2nd Dec 2022
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data analytics
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paas
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insurance
Enable expands in Australia with the acquisition of Profectus' leading Rebate Deal Management (RDM) software platform.
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Retailers beware as fraud risk increases over holidays
Thu, 24th Nov 2022
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retailers
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online shopping
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fraud
eCommerce merchants have to stay alert and deploy a multi-layered fraud prevention solution, according to LexisNexis Risk Solutions.
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Shippit announces pivotal integration with Australia Post
Fri, 4th Nov 2022
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martech
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omnichannel
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retailers
Integration benefits smaller local retailers in particular, allowing them to automate as much as 30% of manual fulfilment.
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VTEX and Adyen partner to extend unified commerce experience
Thu, 22nd Sep 2022
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commerce systems
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asia pacific
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partnerships
"Through our partnership we are creating an all-in-one place that allows sellers to meet customers where they are in the buying process and unlock opportunities."
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Commission cracks down on sales practices that mislead online shoppers
Fri, 16th Sep 2022
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cybersecurity
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commerce commission
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retailers
The Commerce Commission has issued a formal warning to online gift-box retailer, Occasion Box, for making false and unsubstantiated claims.
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80% of ANZ’s biggest digital retailers don’t pass Google’s customer experience assessment
Mon, 22nd Aug 2022
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cx
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crm
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martech
It’s not easy to say what makes a “good” digital experience. But if you’re focused on revenue, you need to put serious emphasis on how fast and useful a page feels to the customer at the other end.
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AU retailers rate their states for doing business
Wed, 17th Aug 2022
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retailers
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retail
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business confidence
Retailers are optimistic about economic conditions and potential for business success in their own states, despite the current economic climate. 
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Understanding modern retail through the Gen Z filter
Wed, 27th Jul 2022
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digital transformation
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bnpl
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open source
Retailers face the challenge of managing their own digital transformation while also scrambling to serve the needs of a younger and increasingly online-savvy audience.
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Retailers must invest in new tech to keep up with online shopping demand
Mon, 4th Jul 2022
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cx
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digital transformation
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martech
There's a higher demand for more purchasing opportunities at our fingertips, as well as greater expectations when it comes to the online customer experience."
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How focusing on user experience will help your online marketplace thrive
Fri, 17th Jun 2022
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crm
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contact centre
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cx
Setting up a successful online marketplace calls for more than mere systems integration.
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Retailers amongst most targeted by cybercriminals
Thu, 2nd Jun 2022
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cybersecurity
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retailers
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online shopping
While online shopping has opened up a new world of convenience, it has meant retailers have increasingly become targets of cyber attacks and scammers. 
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Digital commerce fraud: What it is and how to stop it
Tue, 31st May 2022
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online shopping
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online fraud
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retailers
Australia and New Zealand have experienced a 15% spike in sales from the previous year, continuing a trend that accelerated during the pandemic as the world turned to online shopping.
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Shortening the click-to-customer cycle through smart technologies
Mon, 23rd May 2022
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crm
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contact centre
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pos
Speed of delivery without accuracy is a dealbreaker for consumers. How can retailers operating in an omnichannel environment overcome the challenge of click-to-customer cycle times.
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ANZ shoppers plan to spend less, be more selective
Fri, 22nd Apr 2022
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bnpl
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retailers
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bigcommerce
For retailers, 2022 is set to be a year of introspection as shoppers across Australia and New Zealand indicate they plan to spend less.
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