Retailers beware as fraud risk increases over holidays
eCommerce merchants have to stay alert and deploy a multi-layered fraud prevention solution, according to LexisNexis Risk Solutions.
Shippit announces pivotal integration with Australia Post
Integration benefits smaller local retailers in particular, allowing them to automate as much as 30% of manual fulfilment.
VTEX and Adyen partner to extend unified commerce experience
"Through our partnership we are creating an all-in-one place that allows sellers to meet customers where they are in the buying process and unlock opportunities."
Commission cracks down on sales practices that mislead online shoppers
The Commerce Commission has issued a formal warning to online gift-box retailer, Occasion Box, for making false and unsubstantiated claims.
80% of ANZ’s biggest digital retailers don’t pass Google’s customer experience assessment
It’s not easy to say what makes a “good” digital experience. But if you’re focused on revenue, you need to put serious emphasis on how fast and useful a page feels to the customer at the other end.
AU retailers rate their states for doing business
Retailers are optimistic about economic conditions and potential for business success in their own states, despite the current economic climate.
Understanding modern retail through the Gen Z filter
Retailers face the challenge of managing their own digital transformation while also scrambling to serve the needs of a younger and increasingly online-savvy audience.
Retailers must invest in new tech to keep up with online shopping demand
There's a higher demand for more purchasing opportunities at our fingertips, as well as greater expectations when it comes to the online customer experience."
How focusing on user experience will help your online marketplace thrive
Setting up a successful online marketplace calls for more than mere systems integration.
Retailers amongst most targeted by cybercriminals
While online shopping has opened up a new world of convenience, it has meant retailers have increasingly become targets of cyber attacks and scammers.
Digital commerce fraud: What it is and how to stop it
Australia and New Zealand have experienced a 15% spike in sales from the previous year, continuing a trend that accelerated during the pandemic as the world turned to online shopping.
Shortening the click-to-customer cycle through smart technologies
Speed of delivery without accuracy is a dealbreaker for consumers. How can retailers operating in an omnichannel environment overcome the challenge of click-to-customer cycle times.
ANZ shoppers plan to spend less, be more selective
For retailers, 2022 is set to be a year of introspection as shoppers across Australia and New Zealand indicate they plan to spend less.
Aussies vote on the toughest jobs in online shopping
Shoppers have revealed how much, or how little, they know about what goes into the online shopping process in a new survey by CouriersPlease.
Metaverse to disrupt channel strategy for retailers
Retailers will have to combine a physical footprint with their virtual reality stores, paying for physical and virtual real estate.
Supply chain woes set to continue in 2022 - Shopify
"In the months ahead, we will see logistics companies build more resilient supply chains with a heightened focus on digitisation and decentralisation."
Retail giants abandon paper receipts this Christmas
Slyp says partnerships with several leading fashion retailers will see the retailers switch off paper receipt printing for in-store purchases across a combined 42 stores.
How retailers can transform using data in the cloud
Cloud can do much more than reduce a retailer’s cost of computing and data storage. In fact, it can offer new experiences to both employees and customers.
2021 the year of retention for retailers - report
Transparent delivery, flexible payment options and website speed are key factors driving online shoppers.
COVID-19 pandemic continues to change Kiwis' shopping habits, report finds
A new survey of New Zealand consumers from Shopify demonstrates the ways New Zealanders are evolving their shopping habits and preferences in line with the COVID-19 pandemic.
Cybercriminals increase attacks on vulnerable retailers as global supply chain crisis worsens
“The 2021 holiday shopping season is shaping up to be a nightmare for both retailers and consumers."
You're invited for breakfast bites: Who's winning the direct-to-consumer battle in eCommerce
Many brands are seeing the appeal of selling direct to consumer (DTC), particularly during the massive shifts in buying behaviour during the course of the pandemic.
Aquila Technology customers urged to change passwords after data breach
A data breach of the Lower Hutt retailer's systems may have compromised customers’ personal and credit card information.
PIMworks introduces instant product syndication tool
The tool allows retailers to syndicate their product data to multiple channels, including Amazon, eBay and Flipkart, with a single click.