Real time data stories
Coles digitalises supply chain partnering with Loscam
Loscam’s track and trace solution powered by Thinxtra’s 0G Network optimises the resilience of Coles’ poultry supply chain while reducing equipment losses.
NICE enables enterprises to achieve greater consumer understanding
NICE has announced its industry breakthrough as the first to orchestrate synchronous and asynchronous interactions at scale.
Cloud technology for agile supply chains
Autonomous vehicles, infotainment and smart electronics - today's consumers expect state-of-the-art features and the highest level of vehicle safety.
Uncovering hidden eCommerce, marketing gems through knowledge graphs
Marketers have access to more data than ever before - and it’s growing exponentially. The pandemic-driven acceleration in digitisation has created vast repositories of data around consumers, products and purchases.
Latest Hazelcast release aims to empower real-time economy
The new release boosts the analytical capabilities of a real-time system by enabling greater situational context to event and streaming data.
How leveraging AI-driven analytics can increase customer satisfaction in the contact centre
Failing to provide competitive, high-quality customer service at every touchpoint can lead to low levels of customer satisfaction, which can have detrimental impacts on a business.
Businesses struggling to unify data assets for customer engagement
79% of retail and financial services companies struggle to harness real-time data and combine it with historical data to gain better insights.
ANZ healthcare providers facing an unprecedented amount of real-time data
Healthcare providers across Australia and New Zealand have scaled up efforts to maximise the use of real-time data for decision-making through the COVID-19 pandemic.
Real-time decisioning critical to meeting increased customer expectations
"Organisations have to work hard to provide a customer experience that stands out in an increasingly crowded marketplace."
Forrester: Pegasystems a Leader in real-time interaction management
Forrester analysed the 12 most significant RTIM providers against 33 key criteria and gave Pega top scores in current offering and strategy categories.
New real-time data analytics tool sets out to revolutionise data management
“This new actionable analytics tool uses data to generate tangible business value for our clients.”
Data: A new frontier in the construction industry
Construction companies sitting on the sidelines need to take steps now to join the digital future – or risk being left behind.
How to complete a successful digital transformation
Digital may be the latest buzzword, but enterprises do not fully understand what it means,