RCS stories
Enterprise losses from artificially inflated traffic to drop
3 days ago
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uc
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telco
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rcs
A Juniper Research study reveals global enterprise losses from Artificially Inflated Traffic are set to drop by 55% from 2024 to 2029, following a peak of USD $2.1 billion in 2023.
Sinch & Singtel partner to launch RCS messaging in Singapore
Last month
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cx
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martech
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supply chain & logistics
Sinch and Singtel have launched Singapore's first RCS Business Messaging service, revolutionising customer engagement with secure and interactive branded messages.
Apple unveils iOS 18 with enhanced personalisation & AI features
Tue, 11th Jun 2024
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data privacy
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ai
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personal computing devices
Apple has unveiled iOS 18, introducing advanced customisation, redesigned Photos, enhanced messaging, and groundbreaking satellite communication, promising a more intelligent, personalised iPhone experience.
Decline in trust with SMS platforms predicted by new XConnect study
Thu, 8th Feb 2024
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phishing
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email security
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cloud services
A study by XConnect and Mobilesquared reveals CPaaS providers are expected to lose nearly a quarter of trust in SMS platforms between 2023 and 2025 due to potential fraud risks.
Singtel partners with Google to launch RCS services in Singapore
Mon, 29th Jan 2024
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smartphones
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digital transformation
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google
Singtel partners with Google in a trailblazing move, pioneering Rich Communication Services for business customers in Singapore, revolutionising traditional SMS services.
Surging demand among businesses for more interactive enterprise messaging
Tue, 25th Jul 2017
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uc
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martech
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ai agents
Ovum’s survey explored the rapidly-evolving business-to-consumer communications market with some interesting findings.