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Qualtrics stories - Page 3

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Qualtrics extends BrandXM to enable better business-customer relationships
Thu, 7th Nov 2019
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branding
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qualtrics
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ux
Qualtrics enhances BrandXM with social media integration and secure data-sharing to help businesses improve customer relationships and brand experiences.
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Qualtrics expands research & strategy team in APJ
Tue, 17th Sep 2019
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qualtrics
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r&d
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experience business
Qualtrics expands its research services and strategy team in APJ, reflecting growing investments and a commitment to delivering top-notch customer experiences.
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Qualtrics aims to take 'guesswork' out of customer preferences
Wed, 7th Aug 2019
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crm
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cx
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martech
Qualtrics’ Conjoint XM dentifies preferences that consumers have for different features by automating the testing and analysis of various package combinations.
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Qualtrics invests in Employee Experience in APJ region
Mon, 29th Jul 2019
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hcm
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qualtrics
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ex
The two new senior employees will join the Employee Experience (EX) team in APJ with the focus on expanding the organisation’s EX operations in the area.
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Qualtrics modernises research with latest release
Tue, 2nd Jul 2019
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api
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qualtrics
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insights
Qualtrics has unveiled new API-driven survey programming tools for Qualtrics Research Core, simplifying survey design and boosting actionable insights.
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Qualtrics grows market share in APJ
Wed, 12th Jun 2019
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crm
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cx
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martech
Qualtrics reaches milestone of 1,000 customers in Asia Pacific and Japan, solidifying its position in the region.
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Qualtrics launches AI data cleansing tool
Tue, 28th May 2019
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data analytics
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martech
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planning
The aim of the product is to leave businesses with genuine responses and quality data, for example to run more accurate research studies.
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Qualtrics aims to help organisations master experience management
Wed, 22nd May 2019
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crm
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cx
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martech
Qualtrics launches Experience Basecamp, an on-demand platform offering over 60 courses to help organisations master Experience Management (XM) expertise.
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Why humanising the customer experience is key to business success
Tue, 30th Apr 2019
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crm
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cx
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martech
Retailers in Australia must focus on delivering exceptional customer experiences in order to succeed in the competitive market.
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Failing to act on feedback holding back Aussie companies
Thu, 18th Apr 2019
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crm
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cx
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martech
More than half of Australians said organisations acknowledged feedback but failed to act on it, having an adverse effect on loyalty, Qualtrics says.
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How businesses should approach designing a digital experience program
Mon, 4th Mar 2019
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crm
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cx
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martech
Qualtrics reveals keys to digital customer experience: Personalisation, Predictive Analytics, Embedded Action.
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Employee experience key to stronger engagement & productivity
Mon, 30th Jul 2018
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hcm
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productivity
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qualtrics
Improving employee experience is vital to boost engagement and productivity, finds Gallup. Research from Qualtrics reveals three steps businesses can take.
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Why analytics can drive a better employee experience
Mon, 16th Jul 2018
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data analytics
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martech
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planning
Analytics can significantly enhance employee experiences by providing real-time feedback and actionable insights, says Qualtrics' Steve Bennetts.
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Qualtrics partners with IBM to bolster XM platform
Thu, 17th May 2018
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crm
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cx
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martech
Qualtrics and IBM unite to enhance employee experience, transitioning IBM Kenexa users to the Qualtrics XM Platform with integrated IBM Watson technology.
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Qualtrics continues rapid growth across APAC
Tue, 27th Mar 2018
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data analytics
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martech
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planning
Qualtrics has swiftly bolstered its presence in APAC with six new offices and a 100-strong team, serving over 750 clients since 2015.
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5 major CX trends to expect this year - Qualtrics
Mon, 19th Mar 2018
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crm
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data analytics
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cx
Customer experience can make or break a customers loyalty to a brand, which is why Qualtrics has released their 5 expected trends for CX this year.
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Qualtrics launches new partner network to help MSPs expand
Sat, 10th Mar 2018
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crm
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cx
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martech
​Qualtrics has announced its intentions to expand its global ecosystem of partners with a number of partners already onboard.
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Focus on employee training to keep data center operations costs in check
Fri, 9th Feb 2018
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datacentre infrastructure
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power / energy
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deloitte
Brain drain in the IT and data centre industry could be reduced by investing in employee training, according to Schneider Electric.
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How businesses can address low engagement levels in millennial employees
Mon, 4th Dec 2017
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deloitte
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qualtrics
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millennials
Millennials can provide fresh ideas and deliver significant value, so organisations must present opportunities to learn and grow where possible.
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Get it right the first time: Customers want better, faster response to feedback
Tue, 1st Aug 2017
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crm
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cx
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martech
Qualtrics recently surveyed 1,100 respondents from Australia, New Zealand, Hong Kong and Singapore to explore key customer experience trends.