Microsoft Teams stories - Page 3
A ‘converged’ business communications platform developed, marketed and sold by Microsoft and its
partner networks, Microsoft Teams is a widely used collaboration software which incorporates video,
voice, chat and screen sharing facilities. Packaged as part of Microsoft 365 and the vendor’s Office suite,
Teams enjoys a unique advantages including distribution and integration with what is the world’s most
popular group of desktop productivity applications.
Access4 unveils Flex solution for Microsoft Teams integration
Mon, 15th Apr 2024
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uc
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voip
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contact centre
Access4 has launched its Flex solution for Microsoft Teams, designed to amalgamate advanced and basic user services within one customer tenancy, fostering cost-effectiveness and scalability.
Westcon announces expanded partnership with AudioCodes for UCaaS provision
Wed, 10th Apr 2024
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uc
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microsoft
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voip
Westcon-Comstor partners with AudioCodes to enhance Unified Communications as a Service (UCaaS) and Contact Centre as a Service (CCaaS) offerings, aiming to boost recurring revenues for their partners.
Darktrace shifts to proactive AI strategy to combat rising cyber threats
Tue, 9th Apr 2024
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uc
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email security
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ai security
In response to rising AI-driven cyber threats, Darktrace is repositioning to a platform-based strategy aimed at better equipping businesses to anticipate and counter these advanced cyber attacks.
Software Combined Group acquires NZ firm Activate in first regional move
Thu, 4th Apr 2024
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uc
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physical security
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rpa
Sydney-based Software Combined Group acquires Auckland's Activate, a specialist in self-service automation, marking its first expansion into the New Zealand market.
Parkerville charity embraces digital transformation with RingCentral platform
Tue, 2nd Apr 2024
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crm
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uc
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digital transformation
Parkerville Children and Youth Care transitions to RingCentral's unified communications-as-a-service platform, marking a significant phase in their digital transformation aimed at replacing all IT infrastructure hardware by 2024.
Yealink launches BH70 bluetooth headset for hybrid work
Thu, 28th Mar 2024
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uc
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hybrid & remote work
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headsets
Yealink's BH70, a bluetooth headset tailored for the hybrid workforce, offers seamless connectivity, advanced noise cancellation, and a 35-hour talk time.
PagerDuty launches enterprise Incident Management plan in the Asia-Pacific
Thu, 28th Mar 2024
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uc
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devops
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apm
PagerDuty has launched its enterprise Incident Management solution in Australia, New Zealand, and Asia-Pacific, aimed at streamlining processes, reducing reputational risks, and cutting costs for digital businesses.
LeapXpert reveals Maxen, a GenAI app to boost client communication
Thu, 21st Mar 2024
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uc
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risk & compliance
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genai
LeapXpert introduces GenAI application, Maxen, envisioned to revolutionise client communications and enhance the productivity of relationship managers, with the official launch set in March 2024.
Workplace communications: The role of AI and audio-visual solutions
Mon, 18th Mar 2024
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uc
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it training
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data privacy
AI and audio-visual technology are revolutionising workplace communications and increasing sustainability, set to automate 40% of the working day.
iManage adds 300 customers, 2023 recurring revenue jumps 36%
Fri, 15th Mar 2024
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uc
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cx
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martech
iManage, a London-based cloud services company, records impressive growth in 2023 with the addition of over 300 new customers and a 36% jump in annual recurring revenue.
Reveille Software unveils Sentry for Microsoft Teams monitoring
Wed, 13th Mar 2024
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uc
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firewalls
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ecm
Reveille Software launches Reveille Sentry for Microsoft Teams, providing unparalleled visibility into user activity and aiding in the management and security across multiple ECM platforms.
Emerging tech & monitoring gaps plaguing business compliance
Fri, 8th Mar 2024
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uc
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apm
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risk & compliance
Veritas Technologies reports businesses are struggling to modernise their compliance monitoring, failing to routinely incorporate video and monitor off-channel communication, resulting in escalating non-compliance fines.
How to drive a healthy relationship with your work in 2024
Tue, 13th Feb 2024
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uc
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hybrid & remote work
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hp
In 2024, HP's Work Relationship Index illustrates a global work relationship at breaking point, highlighting the need for flexible workspaces, correct technology, and emotionally intelligent leadership.
Dell launches AI-powered intelligent headsets for hybrid work
Thu, 1st Feb 2024
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uc
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network infrastructure
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hcm
Dell Technologies unveils new intelligent headsets equipped with advanced AI technology, enhancing productivity and communication in the evolving landscape of hybrid work.
Scotland's COPFS boosts IT operations with Freshworks' Freshservice
Fri, 26th Jan 2024
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uc
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data analytics
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rpa
Scotland's top prosecution service, COPFS, enhances IT support and management systems with vital aid from Freshworks Inc.'s Freshservice platform, greatly improving customer satisfaction and resolution times.
A new kind of PC is coming: From personal computer to innovation enabler
Wed, 24th Jan 2024
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uc
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endpoint protection
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hybrid cloud
Generative AI is transforming personal computers (PCs) from mere consumer technology to platforms for innovation, set to revolutionise the way we live and work.
Virsae launches AI-powered service management for Microsoft Teams on Azure
Tue, 23rd Jan 2024
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uc
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cx
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martech
Virsae launches its AI-driven 'Virsae Service Management for Microsoft Teams' on the Microsoft Azure Marketplace, aiming to optimise performance across XCaaS platforms, including WFH environments.
LINX expands Azure Peering partnership with Microsoft in US
Thu, 4th Jan 2024
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uc
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datacentre infrastructure
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microsoft
The London Internet Exchange (LINX) has expanded its US partnership with Microsoft, launching Azure Peering Service at LINX NoVA for enhanced public Microsoft cloud services connectivity.
Sipcom launches HALO Operator Connect service for Microsoft Teams
Thu, 21st Dec 2023
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uc
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voip
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contact centre
Cloud communications provider Sipcom introduces HALO Operator Connect, a service integrating a public switched phone network into Microsoft Teams.
Mesh Ai debuts Simpatico Teams, an AI-powered Australian first
Thu, 14th Dec 2023
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uc
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ai
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ai agents
Mesh AI introduces Simpatico Teams, Australia's inaugural AI-powered tool aiding in managing mental health at workplaces.