Manhattan is completing the digital unification of distribution and logistics, where they come together in the physical world.

Manhattan Associates has been recognised at the 2023 Vendors in Partnership (VIP) awards as an Omni-Channel Excellence finalist in Australia.

Analysis of real purchases and returns across digital and physical journeys finds unified commerce leaders outperform competitors by as much as 6X in revenues.

The expanded RFID capabilities in Manhattan’s store solution improve inventory accuracy, automate store processes, and reduce labour costs.

The Australian retail landscape will see limited stock, growing volumes of returns and increased customer expectations for online deliveries.

The company says the new developments come at a time when customers' expectations of post-purchase experiences continue to change, creating new challenges for retailers.

Retailers face the challenge of managing their own digital transformation while also scrambling to serve the needs of a younger and increasingly online-savvy audience.

Sonepare is expanding its current Manhattan Active Warehouse Management capabilities to support its ongoing global omnichannel supply chain transformation.

Manhattan Associates launches new service allowing orders to be cancelled up to the point of manifested/loaded status, preventing unwanted shipments and costly returns.

Speed of delivery without accuracy is a dealbreaker for consumers. How can retailers operating in an omnichannel environment overcome the challenge of click-to-customer cycle times.

Many retailers have quickly and successfully navigated the challenges of the last two years to seamlessly serve their customers across whichever touchpoints or platforms they prefer.

According to a new report from Manhattan Associates, a significant shift to online retail is still very much apparent among Australian consumers.

76% of Australian shoppers indicate that they have experienced unusual delays in receiving goods they ordered online in the last three months.

The overarching theme of these trends is set to encompass the adoption of news systems as the climate of in-store and online retail operations continues to rapidly evolve.

Using Ivanti Speakeasy, customers in warehousing, transport and logistics, and retail who leverage Manhattan Associates' Warehouse Management System (WMS), now have access to voice-enablement with WMS integration.

Although, the research shows that there is still plenty for all online retailers to work on to meet rising customer expectations.

Joins five other vendors in the Leader quadrant, and 13 other vendors all up in Garnter’s Magic Quadrant for Warehouse Management Systems.

Gartner data reveals the SCM market to be in a healthy place with huge money being made - and increasingly spread among the smaller vendors.

The trends include next-generation customer engagement, flexible checkouts and reimagined use of artificial intelligence.

"My experience is New Zealanders tend to have an open mind and like to try new things."