Incisiv stories
Unified commerce benchmark reveals retail success factors
Wed, 19th Mar 2025
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cx
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martech
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commerce systems
The 2025 Unified Commerce Benchmark reveals that only 5% of evaluated retailers excel in omnichannel strategies, with leaders enjoying lower costs and higher customer satisfaction.
Australian retail study shows gaps in unified commerce practices
Wed, 17th Jul 2024
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cx
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martech
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commerce systems
A new study reveals that only 42% of Australian retailers have adopted unified commerce, despite significant consumer demand for seamless shopping experiences.
Unified Commerce Benchmark study highlights retail leaders in Singapore
Thu, 20th Jun 2024
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cx
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martech
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commerce systems
Manhattan Associates' Unified Commerce Benchmark for Specialty Retail unveils key findings from Singapore's retail sector, spotlighting leaders like Nike, Adidas, and Dior.
Manhattan, Google, Zebra benchmark unified commerce retail
Thu, 23rd Mar 2023
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public cloud
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cx
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martech
Analysis of real purchases and returns across digital and physical journeys finds unified commerce leaders outperform competitors by as much as 6X in revenues.