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Businesses that rely on the Net Promoter Score on its own may be missing opportunities to improve customer service and increase customer retention.

Dell and Ingram Micro are expanding their partnership to include consumer and small business offerings and faster fulfilment.

Skype offers free calls from Nepal to help locals communicate following earthquake. Discounted rates for calls into Nepal.

Gartner has named Axiros as a Cool Vendor in IoT, highlighting Axiros’ interesting approach to technology in a crowded and fast moving market.

EMC unveils Project Horizon - its vision to enable enterprises to drive their digital agenda and harness the untapped value of business content.

Netguide’s Darren Price pushes the pedal to the metal and takes the new crowd developed motor-racing simulator, Project CARS, out for a spin.

An unknown international group has begun threatening several NZ organisations with DDoS attacks, according to the New Zealand Internet Task Force.

In order to achieve disruptive innovation, businesses must be willing to take risks - however, it’s crucial to minimise these risks.

Mega deal falls through as TRS Investments fails to gain shareholder approval for NZX listing of cloud-based storage firm.

Microsoft's new products and services aims to help IT decision makers ‘lead their companies in the new era of enterprise computing'.

Xero previewed a raft of new features designed to make life easier for small businesses at the Xerocon accounting technology conference.

Gartner expects prices of PCs to rise by up to 10% in 2015, and through 2016, 3% of PC consumers will buy down the price curve.

Looking for a solidly built ultrabook light enough to throw into a bag but can handle most game titles? You’d be hard pressed to go past the UX303.

Shares of cloud-based accounting software firm Xero have dropped to the lowest level as investors digest sudden departure of another US-based exec.

Microsoft will contribute additional funding and resources to enhance VMob’s sales, marketing and product development programme.

Your existing customer base offers plenty of potential for new sales, and Distribution Central is offering the chance to LEEP into those sales.

ShoreTel announces HP as new member of its Innovation Network, enabling compatibility between HP routers and switches with ShoreTel's solutions.

Sage Business Solutions has appointed three new channel partners to increase the scope of distribution for its business management software.

Connector Systems has signed a deal to deliver Seagate's Cloud Systems and Solutions to the NZ market, giving resellers a choice of delivery options.

Lenovo boosts channel incentives in a strategic push for growth, offering lucrative rebates and support for partner recruitment.