Employee Experience (EX) stories - Page 8

The report, titled The Future of Customer Experience with Voice AI, was based on a survey comprising more than 500 customer experience leaders in Asia.

With the ever-increasing rise in cyber crime, Genetec is cautioning organisations of all sizes to be vigilant about the cybersecurity risk.

The company has launched a new experience business unit to support its scale for global growth and continuing effort to drive customer success.

With Qualtrics CrossXM, organisations can understand how key employee experience metrics statistically significant impact on customer outcomes.

Dr Carl Jones appointed as SAP Concur's new Managing Director for South East Asia, leading client-facing commercial opportunities and promoting sustainability.

IT service provider blueAPACHE appoints Brett Armstrong as General Manager Sales to enhance sales both locally and globally.

Many Australian companies are still in the adjustment phase, navigating what workflows, culture and collaboration should look like in a new hybrid environment.

Hyland has launched its latest product enhancements and innovative solutions designed to help its customers in their digital evolution journeys.

Ivanti has announced the results of a commissioned Total Economic Impact (TEI) study conducted by Forrester Consulting.

Enable Professional Services will operate as a stand-alone Fujitsu company for the foreseeable future, under the continued leadership of Bruce Hara.

The report revealed that 49% of employees are frustrated by the tech and tools their organisation provides and 64% believe this impacts morale.

Hybrid working has taught us that the office can be as comfortable as home. The key? Upgrading workplace monitors. Find out more here.

This family-first approach sees all employees receive access to family-wide private healthcare cover, as well as income protection and life insurance policies.

Matthew Saxon appointed as chief people officer at Zoom, bringing 20 years of HR experience to help drive the company's growth.

As most companies return to work in post-restriction Australia, the conflict about the office's role between business leaders and employees is growing.

Two years of pandemic-induced reliance on technology for work has altered our relationship with digital apps and services, new research has found.

Electrosonic appoints Michelle Byrne as new CPO to lead all aspects of people management and accelerate growth through employee engagement.

Unit4 appoints Tania Garrett as Chief People Officer; responsible for talent acquisition, development, compensation, benefits, and regional HR field teams.

Liz Bauer is the new Chief Experience Officer at CSG, responsible for employee and customer experiences, marketing, sales, and communications.

Zendesk unveils new solutions that focus on conversations in customer relationship management, as well as a new employee experience offering.