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Employee Experience (EX) stories

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Flip partners with Work Networks in post-Meta exit move
Yesterday
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digital transformation
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hcm
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flip
Flip has formed partnerships with Work Networks in the UK and Tuxpas in Latin America to replace Meta's Workplace, enhancing communication for frontline employees.
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Zellis unveils AI payroll updates at London user summit
Yesterday
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hcm
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ex
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ux
At its London summit, Zellis revealed major updates including the launch of its AI-driven HCM AIR, aimed at enhancing payroll efficiency and user experience.
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Alex Nemeth appointed country manager for Qualtrics ANZ
3 days ago
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hyperscale
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cx
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martech
Alex Nemeth has been appointed Country Manager for Qualtrics in Australia and New Zealand, aiming to boost customer and employee experiences.
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UK firms risk GBP £4.5bn losses due to poor service
3 days ago
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cx
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martech
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hcm
UK businesses could face losses of up to GBP £4.5 billion during the holiday season due to inadequate customer service, new research by Qualtrics reveals.
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Salesforce event in Auckland highlights AI transformation
4 days ago
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cx
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martech
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hcm
The Salesforce Agentforce World Tour in Auckland attracted over 1,300 attendees, showcasing the impact of autonomous AI agents on New Zealand businesses.
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Inploi integrates with Cornerstone for enhanced hiring tech
4 days ago
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saas
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hcm
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recruitment
UK talent acquisition firm inploi has partnered with Cornerstone OnDemand, integrating their platforms to enhance global recruitment and employee development.
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ControlUp enhances digital experience support for ChromeOS
4 days ago
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daas
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hcm
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productivity
ControlUp has introduced support for Google ChromeOS on its Digital Employee Experience platform, enhancing analytics for virtual desktops and physical devices.
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BrightHR report shows rise in HR tech use in ANZ SME market
4 days ago
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digital transformation
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e-learning
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hcm
A BrightHR report reveals increasing HR tech adoption among small businesses in Australia and New Zealand, with a 27.4% rise in recorded holiday days.
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Australian firms risk $71 billion due to poor service
5 days ago
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cx
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martech
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hcm
Qualtrics' study reveals Australian businesses risk losing AUD $3.8 billion in sales this holiday season due to poor customer experiences, stressing urgent improvements.
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Global shift towards major investment in generative AI
5 days ago
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digital transformation
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hcm
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partner programmes
A new report from NTT DATA reveals organisations are evolving from GenAI experimentation to strategic investments aimed at boosting business performance.
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TDCX named among Asia-Pacific's best employers for 2025
5 days ago
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hcm
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ex
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csr
TDCX has been named one of the Best Employers in Asia-Pacific for 2025 by the Financial Times, reflecting its commitment to a positive workplace culture.
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Australian organisations struggle with cultural alignment
Last week
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hcm
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ai
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productivity
The latest Pulse of Talent report reveals that many Australian firms struggle to achieve desired advancements in workplace culture despite concerted efforts.
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Dayforce unveils AI tools to boost HR productivity & planning
Last week
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hcm
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rpa
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ai
Dayforce has unveiled two AI solutions aimed at transforming human capital management, set to launch for select clients in 2025.
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Zendesk unveils AI Dynamic Pricing Plan for flexibility
Last week
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cx
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martech
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hcm
Zendesk unveils its AI Dynamic Pricing Plan, enabling businesses to flexibly invest in AI and automation to meet evolving service needs.
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Neat strengthens focus on Asia Pacific hybrid work markets
Last week
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hcm
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facilities management
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ex
Neat is ramping up its operations in the Asia Pacific, responding to a surge in demand for hybrid work solutions, particularly in Singapore and India.
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Is it time to start measuring the return your organisation is getting from its AI investments?
This month
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data analytics
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digital transformation
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cx
Workforce analytics technology can help you gauge the effectiveness of your initiatives and determine where your future efforts should be focused.
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NICE launches AI-powered CXone Mpower SmartSpeak tool
This month
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uc
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cx
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martech
NICE has launched CXone Mpower SmartSpeak, an AI-driven solution aiming to eliminate language barriers and enhance global communication.
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OLOID secures $6m funding & new Workday partnership
This month
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firewalls
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network security
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biometrics
OLOID has secured $6 million in Series A1 funding to enhance its identity management solutions for deskless workers and integrate with Workday.
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Unisys named global leader in ISG 2024 workplace report
This month
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hcm
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cleantech
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unisys
Unisys has been named a global leader in the 2024 ISG Provider Lens Future of Work Services Report, achieving 30 leader designations across six regions.
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Sovereign Cloud rebrands to AUCyber, launching AUCloud
Last month
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private cloud
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hcm
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cloud services
Sovereign Cloud has rebranded to AUCyber, launching AUCloud and AUCyber to meet Australia’s evolving digital and security needs.