Employee Experience (EX) stories

UKG & ServiceNow to integrate AI for seamless HR & payroll
Last week
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data analytics
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digital transformation
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hcm
UKG and ServiceNow join forces to integrate AI, streamlining HR and payroll to boost productivity and ease administrative burdens across industries.

Ipswich council partners with Workday to modernise HR systems
Last week
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digital transformation
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cx
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martech
Ipswich City Council teams up with Workday and Cognizant to modernise HR systems, aiming to boost efficiency and data security for 1,500 staff.

KnowBe4 ranked 51st on 2025 list of most loved workplaces
Last week
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hcm
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knowbe4
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workplace culture
KnowBe4 ranks 51st on Newsweek's 2025 Top 100 Global Most Loved Workplaces, praised for employee trust, respect and engagement worldwide.

Qualtrics helps Asia Pacific firms boost customer experience
Last week
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digital transformation
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cx
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martech
Qualtrics is aiding Asia Pacific firms like CBA and MSB to enhance customer loyalty and engagement through advanced feedback and AI-driven insights.

Shadow spend costs UK firms margins as AI offers hope
Last month
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hcm
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ai
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procurement
Shadow spend drains UK firms’ margins, with £1 in every £10 untracked, but AI and automation offer promising solutions to boost spend visibility and control.

Businesses consider merging IT & HR to boost engagement
Last month
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digital transformation
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hcm
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ai
Nexthink research reveals 93% of IT leaders back merging IT and HR to boost productivity, engagement, and employee satisfaction within five years.

Qualtrics named leader in employee experience platform ranking
Last month
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data analytics
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digital transformation
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cx
Qualtrics leads Forrester's Employee Experience Management Platforms report, scoring top marks in AI-powered surveys and analytics for boosting workforce engagement.

Rewiring HR: How technology and AI are redefining the HR function
Last month
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hcm
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partner programmes
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ai
Technology and AI are transforming HR in 2025, shifting it from a back-office role to a strategic function vital for organisational success.

Nintex unveils automated onboarding tool to boost retention
Last month
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digital transformation
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hcm
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rpa
Nintex has launched a solution to automate employee onboarding, streamlining HR, finance, and IT processes for better efficiency and retention.

Titanbay named UK's most generous employer for staff benefits
Last month
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hcm
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work-life balance
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talent retention
London-based private markets platform Titanbay has been named the UK’s Most Generous Company for its inclusive employee benefits and share scheme.

Juniper & ServiceNow expand AI-native automation for networks
Last month
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firewalls
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network infrastructure
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sd-wan
Juniper Networks and ServiceNow have partnered to integrate AI-powered networking and telecom management, boosting automation for enterprises and MSPs.

Westcon-Comstor wins top workplace award on first try in Australia
Last month
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hcm
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autonomy
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leadership
Westcon-Comstor has earned Great Place to Work certification in Australia on its first attempt, with 91% of local staff endorsing it as a great workplace.

Westcon-Comstor awarded Great Place To Work in 27 countries
Last month
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hcm
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productivity
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resellers
Westcon-Comstor has been certified a Great Place To Work across 27 countries, including the UK, with 80% of staff praising its culture and leadership.

Fujitsu named leader in ServiceNow report for Asia Pacific
Last month
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digital transformation
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cx
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martech
Fujitsu has been named a leader in the 2025 ISG Provider Lens ServiceNow report for Asia Pacific, excelling in consulting, managed services and innovation.

Australian telecoms face data security & access challenges
Last month
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data analytics
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digital transformation
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hcm
Research reveals 46% of Australian telecom professionals struggle with data security despite tech advances, risking customer trust and operational efficiency.

8x8 unveils new AI tools, RCS messaging & digital wallet pay
Last month
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saas
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uc
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cx
8x8 enhances its Customer Experience platform with AI tools, RCS messaging, and digital wallet payments for improved, personalised user interactions.

Irrelevant data wastes hours daily as workplace AI falls short
Wed, 30th Apr 2025
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digital transformation
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hcm
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genai
A report reveals 42% of workplace information accessed is irrelevant, causing staff frustration and a daily three-hour loss in productivity.

Lack of employee skills threatens value of AI investments
Mon, 28th Apr 2025
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edutech
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digital transformation
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hcm
New research reveals that 92% of IT leaders warn lack of employee digital readiness risks undermining $644bn Generative AI investments worldwide.

Thrive launches 'Wellness Era' with rewards for employee health
Tue, 22nd Apr 2025
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hcm
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mental health
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work-life balance
Thrive has launched the 'Wellness Era' programme, rewarding UK employees with cash and spa vouchers for improving sleep, stress, and physical activity.

Oracle achieves leader status in Gartner 2025 AI quadrant
Fri, 11th Apr 2025
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crm
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hcm
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ai
Oracle has been recognised as a Leader in the 2025 Gartner Magic Quadrant for Talent Acquisition, praised for its AI-driven recruiting platforms.