EX / Employee Experience stories

New Endava report indicates that APAC businesses believe 66% of their digital transformation efforts last year were wasted.

Nick Martin steps in as Senior VP International for Medallia, tasked with expanding its client base and operations across EMEA and APAC.

First Commonwealth Federal Credit Union enhances internal communication and employee engagement via a strategic partnership with ScreenCloud.

NTT DATA, in collaboration with Microsoft, enhances Copilot for Microsoft 365, leveraging profound learning techniques and advanced AI capabilities.

Bluechip UC is set to become an authorised distributor for Zoom's suite of solutions in the Australian market.

Ramco Systems is named 'Leader' and 'Star Performer' second time in a row in Everest Group's APAC payroll assessment.

ControlUp launches its ITSM Connector which integrates with ServiceNow, aiming to enhance digital workflows and resolve IT issues before users notice them.

Freshworks reports a surge in Microsoft Teams usage by Freshservice customers, increasing productivity for over 250,000 users.

NTT Ltd's 2023 Global Employee Experience Trends Report shows 84% of ANZ businesses say hybrid working has boosted their bottom line.

Medallia appoints Simonetta Turek as its new Chief Product Officer, bringing her experience in global technology corporations to the role.

A study has found that Australian workers consider short skill-upgrade courses crucial for job security and wage growth.

Kore.ai's Voice Gateway for Genesys Cloud CX is now available on the Genesys AppFoundry, enhancing customer and employee experiences in contact centres.

Jenny Folley, CEO of @WORKSPACES, champions stress-free office transformations post-COVID for improved well-being.

UK-based employee engagement platform, WorkBuzz, is set to launch in the US, aiming to empower organisations with hard-to-reach workers.

Zoom introduces enhancements to its open platform and App Marketplace, providing seamless integration for users and developers.

Riverbed Global Digital Employee Experience Survey 2023 explores expectations of digital natives, hybrid work, and the evolving role of IT.

Workday introduces fresh AI and Machine Learning tools, aiming to streamline business functions and boost productivity.

During these challenging times, employers must continue enhancing the employee experience and developing a strong employer brand.

Australian businesses are more resilient to major disruptions than the rest of the world, but are at risk of labour and skill shortages.

Over a third of Australian companies have made lay-offs in the last year, according to a study by Capterra. Find out more here.

Oracle is integrating generative AI-powered capabilities into its Fusion Cloud Human Capital Management to improve HR processes and increase productivity.

As part of Okta's Workforce Identity Cloud, the solution will deliver stronger authentication to unlock a device, helping organisations achieve zero trust.

With this latest release, Progress is focused on helping developers address the modern digital requirements enterprises face when providing EX and CX.

From the Great Resignation to Quiet Quitting, employers are having to manage rapidly evolving and ever more nuanced dynamics within the workforce.