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Customer Success stories

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Dayforce unveils enhanced partner program for growth
Last week
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cx
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martech
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hcm
Dayforce has upgraded its partner programme to enhance customer experiences and accelerate growth across its Partner Network, launching in January 2025.
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Mitel & Talkative enhance AI capabilities in call centres
Last week
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cx
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martech
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omnichannel
Mitel has partnered with Talkative to enhance its contact centre solutions through AI, aiming to improve customer interactions and operational efficiency.
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BlackLine appoints Philippe Omer Decugis for European role
Last week
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martech
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cdp
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sap
BlackLine has appointed Philippe Omer Decugis as Senior Vice President and General Manager for Europe to enhance growth and customer success across the region.
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NetApp appoints Jim Burke as ANZ Senior Sales Director
Last week
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netapp
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public sector
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leadership
NetApp has appointed Jim Burke as Senior Director of Enterprise Sales for Australia and New Zealand, leveraging over 25 years of tech experience.
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AWS launches Generative AI Partner Innovation Alliance
This month
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hyperscale
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ai
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cloud services
Amazon Web Services has launched the Generative AI Partner Innovation Alliance to broaden access to its Generative AI Innovation Centre, facilitating customer success.
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Exclusive: Celonis expands ANZ footprint with bold growth plans
Last month
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cx
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martech
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ai
Celonis is expanding its presence in Australia and New Zealand, aiming for growth and partnerships while targeting the broader Asia-Pacific market.
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Quor appoints Bruce Boytim as new Chief Executive Officer
Last month
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saas
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supply chain & logistics
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risk & compliance
Quor has appointed Bruce Boytim as its new CEO, bringing over 20 years of expertise in financial services and technology to lead the company.
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Appian tops Gartner report for complex applications
Last month
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low-code
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ai
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software development
Appian has been named top for Complex Internal Applications in Gartner's 2024 Critical Capabilities report for Low-Code Application Platforms.
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ScaleWise acquires Pug & Bear to boost UK startup growth
Last month
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m&a
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funding
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capital raising
ScaleWise has acquired Pug & Bear to combat declining UK startup graduation rates from Seed to Series A funding, which dropped from 12.5% to 4.5%.
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How Okta partners with NextGen to enable Australian cybersecurity partners
Last month
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saas
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hyperscale
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iam
Okta is enhancing its partnership with NextGen to expand its cybersecurity offerings in Australia and New Zealand, addressing the growing demand in the market.
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Everstage secures USD $30m in Series B funding round
Last month
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data analytics
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cx
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martech
Everstage has successfully raised USD $30 million in Series B funding, led by Eight Roads Ventures, to enhance its innovative sales commission management platform.
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BeyondTrust named leader in 2024 KuppingerCole PAM report
Last month
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digital transformation
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pam
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iam
BeyondTrust has been named a leader in the 2024 KuppingerCole Leadership Compass for Privileged Access Management for the fifth year in a row.
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NinjaOne launches AI tool & appoints data VP Carusone
Last month
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genai
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ai
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cybersecurity
NinjaOne elevates Joel Carusone to Senior Vice President of Data and AI, unveiling a new AI tool aimed at streamlining patch management for IT teams.
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SaaS job vacancies soar as CMD Recruitment links talent
Last month
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saas
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digital transformation
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ai
CMD Recruitment in Swindon reports a 20% rise in SaaS job vacancies, driven by cloud adoption and demand for AI expertise amid digital transformation.
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Smartsheet unveils major platform overhaul with new features
Last month
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devops
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data analytics
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hyperscale
Smartsheet has unveiled a major platform overhaul, introducing a revamped user experience and innovative features aimed at enhancing collaboration and project management.
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CrowdStrike expands Marketplace with over 260 security products
Last month
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hyperscale
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advanced persistent threat protection
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ai security
CrowdStrike's expanded Marketplace now features over 260 listings from 140 partners, including AWS and NVIDIA, enhancing its Falcon cybersecurity platform.
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Kore.ai appoints Gaurav Mathur as Chief Executive for EMEA
Sun, 29th Sep 2024
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partner programmes
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genai
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ai
Kore.ai has appointed Gaurav Mathur as Chief Executive for the EMEA region, aiming to enhance AI-driven business transformations and strategic growth based in London.
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David Phillips joins SmartBear as SVP to boost customer success
Fri, 27th Sep 2024
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cx
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martech
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developers
SmartBear appoints David Phillips as SVP of Customer Retention and Technical Sales Engineering, leveraging his two decades of customer-focused experience from 3Play Media.
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Amplitude & HubSpot partner to boost GTM team's sales success
Thu, 26th Sep 2024
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martech
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cdp
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sales
HubSpot partners with Amplitude to integrate Smart CRM with customer behaviour data, enhancing lead scoring and customer health for GTM teams.
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Exclusive: CloudBlue's VP reveals the key to thriving in the subscription economy
Wed, 18th Sep 2024
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ai
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resellers
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b2b
CloudBlue VP Lincoln Lincoln has unveiled secrets to success in the subscription economy, emphasising seamless tech, small starts, and human touch in sales.