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Customer identification stories

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Australian lenders struggle to assess customer creditworthiness, report finds
Fri, 19th Jan 2024
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cx
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martech
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ai
Over 50% of Australian lenders feel unprepared to assess customer creditworthiness effectively in the current economic climate due to insufficient data, according to a new report.
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Ping leads in identity and access management, says Forrester
Thu, 24th Nov 2022
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saas
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app development
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iam
Ping Identity, the intelligent identity solution, has been named a leader in the Forrester Wave: Customer Identity and Access Management, Q4 2022.
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Security driving customer identity & access management adoption
Thu, 30th Jun 2022
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cybersecurity
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okta
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identity
Security is the main driver behind the adoption of customer identity and access management in Asia-Pacific, according to a survey by Okta.
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Jumio to acquire 4Stop in mission to redefine end-to-end security
Fri, 10th Dec 2021
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encryption
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cybersecurity
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customer identification
Jumio is set to acquire data marketplace 4Stop, allowing organisations to manage customer identity within a single platform.
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Okta releases new Workflows to simplify identity management
Tue, 19th Oct 2021
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contact centre
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voip
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devops
Okta launches Okta Workflows as standalone offering, allowing customers to automate complex identity-centric business processes.
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The four technologies that will transform the eCommerce landscape
Tue, 5th Oct 2021
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blockchain
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cryptocurrency
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digital wallets
Four particular technologies will have a ‘high impact’ on eCommerce in the next two years, according to new research from Gartner.
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Auth0 launches new feature for business customer identities
Wed, 28th Apr 2021
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customer identification
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auth0 
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authentication
Auth0 launches Organizations to revolutionize enterprise customer identity management for B2B SaaS applications.
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Finance services ready to spend for customer ID tech - Research
Tue, 6th Mar 2018
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crm
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fintech
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cx
A Forrester Consulting study has revealed that 79% of financial service firms are willing to pay to improve customer identification and experience.