Customer engagement stories - Page 28
Focus on the future
Thu, 1st Oct 2009
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cx
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martech
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tablets & laptops
Ignoring non-spending customers now could cost businesses heavily in the future, as relationships fostered during tough times dictate future spending.
Millennial means business
Sun, 1st Mar 2009
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uc
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cx
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martech
Many companies are struggling to adapt their business to serve a new wave of consumers from the millennial generation.