Automation stories - Page 15

Network automation is set to surge, with Gartner projecting that by 2026, 30% of enterprises will automate over half their network activities.

Zendesk has unveiled a range of AI innovations aimed at enhancing customer service, including an AI Agent Builder requiring minimal training for users.

Mitel has launched its AI-driven Mitel Interaction Recording Insights AI, aimed at automating communication analysis and enhancing business insights globally.

Open ECX expands into new sectors, creating multiple roles as it seeks to enhance services for its growing clientele across various industries.

Data Theorem has unveiled Code Secure, a product designed to bolster software supply chain security by integrating advanced security features.

Hornetsecurity has launched the 365 Multi-Tenant Manager, streamlining Microsoft 365 tenant management for Managed Service Providers and boosting productivity.

Zendesk has unveiled a range of AI-powered tools to enhance customer service, including a voice solution in partnership with Poly.ai for improved interactions.

Nexthink's study reveals traditional IT helpdesks may vanish by 2027, with 79% of IT workers foreseeing a major transformation driven by AI advancements.

Elastic enhances its security offerings by integrating Google Cloud's AI technologies, boosting capabilities for developers and analysts alike.

As businesses evolve, integrating tax automation with ERP systems becomes crucial for enhancing efficiency and compliance while reducing costs.

Kentico will host its Partner Connections 2024 events in Prague on October 8-9 and Miami on November 12-13, showcasing new features of Xperience.

PagerDuty has launched AI-driven tools to enhance its Operations Cloud, improving incident management and reducing downtime for organisations.

Elise Balsillie of Thryv advises small businesses on integrating AI, highlighting data quality and the importance of balancing automation with human interaction.

Commvault has launched its Cloud cyber resilience platform on AWS, introducing features aimed at strengthening data protection for customers.

Impressive has unveiled Skailed, an innovative SEO tool that automates the creation of SEO-optimised landing pages, enhancing eCommerce performance.

As Black Friday 2024 approaches, Australian retailers must adopt automation to efficiently manage an expected spend of AUD $6.7 billion during the event.

Australian organisations prioritise cybersecurity spending for the third year running, yet over 80% struggle with insufficient budget allocations.

Dynatrace has unveiled new solutions aimed at improving user experience and data insights, helping businesses navigate complex digital landscapes effectively.

Revyz has launched the 'Revyz Assessment Manager for Atlassian Cloud', streamlining governance and security assessments for Solution Partners.

Datacom's latest Annual Cloud Report shows New Zealand businesses prioritising growth, with over 40% planning to boost cloud computing budgets this year.