Automation stories

Hexaware has named Raghu Mocherla Senior Vice President for Digital and Software to drive its expanding cyber-physical and AI portfolio.

UK founders warn unclear AI rules and weak digital trust threaten competitiveness, as many eye EU markets despite backing Britain to start up.

Manufacturers bet heavily on AI to boost margins within two years, even as most admit their plants lack the readiness to deploy it at scale.

AI customs tools blamed for shipment delays and fines as experts warn of compliance gaps and urge tighter regulation to rebuild trust.

GitHub will cut Actions hosted runner prices by up to 39% from 2026 while adding a new USD $0.002-a-minute fee for self-hosted use.

Energy bills surge for Australian SMEs as federal rebates end, driving cost cuts, delayed investment and a pivot to digital and AI tools.

Australian bosses split on burnout as AI both piles on pressure and eases strain, exposing a deep workplace wellbeing paradox.

Australian contact centres risk drowning in metrics; experts urge a sharper focus on a few vital KPIs to lift service, loyalty and morale.

ANZ executives are shifting spend from costly ERP upgrades to agentic AI and automation as talent shortages and ROI pressure intensify.

Forrester predicts AI-native clouds will reap USD $20 billion and digital workers will reshape enterprise software and development by 2026.

Tego plans what it says could be Australia’s first standalone AI insurance policy as traditional covers move toward broad AI exclusions.

QuoteCheck unveils AI-driven platform using live local building rates to help Australian insurers curb soaring home repair costs.

Spark NZ taps HPE GreenLake and Morpheus to rebuild hybrid cloud, boosting automation and managed services for Kiwi enterprise clients.

New Zealand enters 2026 with rising job confidence but clunky hiring, AI gaps and demands for flexibility are reshaping work and recruitment.

As AI reshapes marketing teams, experts warn of a global redundancy wave-and argue human experience is now the industry’s rarest asset.

Resilience is no longer enough: businesses must build anti-fragile, digitally enabled supply chains that thrive amid constant disruption.

Odigo’s takeover of Akio deepens its ALE Connect alliance with Alcatel-Lucent Enterprise, accelerating hybrid CCaaS and agentic AI innovation.

NashTech adds five senior UK and US leaders to sharpen AI and digital transformation expertise as global client demand accelerates.

Supply chain failures now cost consumer brands over USD $12bn a year, driving complaints, lost business and a scramble to boost resilience.

SonicWall launches AI chat, unified search and tutorials to speed self-service support while keeping traditional help channels in place.